Senior Performance Analytics & Improvement Officer

Makati Medical Center; Makati; On-site; PHP 500,000 - 800,000; Full time

Job summary

Makati Medical Center is seeking a Sr. Performance Monitoring Officer to drive data-informed decision making across Service Operations, ensuring metrics, service indicators, and patient experience data are tracked and translated into actionable insights.

The role partners with the Data and Performance Analyst to bridge analytics and execution for improvement initiatives. The position emphasizes alignment with organizational goals, patient experience standards, and operational efficiency targets,

Qualifications

• Minimum of 3 to 5 years of relevant experience in performance analytics.
• Experience in process improvement or operational excellence.
• Experience with data reporting and dashboarding.

Skills

Performance analytics

Process improvement

Data reporting and dashboarding

Job description

Makati Medical Center is seeking a Sr. Performance Monitoring Officer to drive data-informed decision making across Service Operations, ensuring metrics, service indicators, and patient experience data are tracked and translated into actionable insights.

The role partners with the Data and Performance Analyst to bridge analytics and execution for improvement initiatives. The position emphasizes alignment with organizational goals, patient experience standards, and operational efficiency targets,