Senior Operations Leader - BPO Performance & Kaizen
Canon Business Service Centre Philippines
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Job summary
Canon Business Service Centre Philippines is seeking a Senior Operations Manager to lead assigned business units, strategize operations to align with Canon's goals, and drive financial and service performance.
You will manage client relationships at senior levels, implement kaizen and automation initiatives, oversee audits and KPIs, and coach leaders while collaborating with cross-functional teams to improve tools, reporting, and training.
Job description
Canon Business Service Centre Philippines is seeking a Senior Operations Manager to lead assigned business units, strategize operations to align with Canon's goals, and drive financial and service performance.
You will manage client relationships at senior levels, implement kaizen and automation initiatives, oversee audits and KPIs, and coach leaders while collaborating with cross-functional teams to improve tools, reporting, and training.
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