Senior Network Security Engineer

ECI; Manila, Hinoba-an; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive compensation

Unlimited PTO

Health benefit eligibility

Pet insurance

401K with employer match

Job summary

ECI is seeking a Senior Network Security Engineer to join our global team. You will provide support to clients worldwide, troubleshoot complex network issues across Cisco, Palo Alto, Meraki, Fortinet, and VPN technologies, and lead network projects from design through implementation.

The role requires 8+ years in network support, CCIE or equivalent certification, and strong communication skills. This position is based in Manila with onsite requirements and a competitive compensation package.

Qualifications

• Bachelor’s Degree in a related field or equivalent combination of education.
• Must have at least 8 years of experience in network support and delivering network projects.
• CCIE certification or training equivalent.
• Hands-on experience with Palo Alto, Cisco Meraki, Cisco ISR and Catalyst switches, SonicWall, and FortiGate networking equipment.
• Proven experience troubleshooting and resolving complex network issues in routing, switching, VPN, wireless, certificates, and network performance.

Responsibilities

• Provide customer support to clients across the globe.
• Troubleshoot/resolve complex issues related to routing, switching, VPN, wireless, and firewall technologies.
• Collaborate with teams to resolve cases requiring specialized expertise.
• Ensure customer satisfaction and timely resolution of requests.
• Plan, execute, and oversee network projects from initiation to completion.
• Lead network design strategies and outline scope of work for client projects.

Skills

Communication skills

Customer service

Teamwork

Problem-solving

Time management

Attention to detail

Education

CCIE certification or equivalent training

Tools

Palo Alto

Cisco Meraki

Cisco ISR

Catalyst switches

SonicWall

FortiGate

GlobalProtect

AnyConnect

Job description

Posted Monday, August 31, 2026 at 4:00 PM | Expires Saturday, October 31, 2026 at 3:59 PM

About ECI

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid‑market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed byour commitment to empowering ouremployees around the world.

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid‑market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed byour commitment to empowering our employees around the world.

The Opportunity

ECI has an exciting opportunity for an experienced, Senior Network Security Engineer to join our team.

What you will do

• Provide customer support to clients located across the globe.
• Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, SonicWall, and Fortinet firewalls.
• Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized
• Focus on customer satisfaction by providing excellent service, addressing concerns promptly, and seeking feedback on the resolution process.
• Evaluate customer’s network and perform Network and Vulnerability assessment and remediation.
• Prepare change scripts and perform changes on client network infrastructure.
• Undertake network projects such as turning up a new client office infrastructure, setting up remote access VPNs and site to site VPNs on large scale, handling network refresh projects, etc., and strive to deliver within the deadline.
• Take part in remote client onboarding and offboarding processes, ensuring seamless transitions and setup.
• Engage proactively with clients to comprehend their unique network requisites and collaboratively engineer tailored solutions that align with their goals.
• Lead and drive network design strategies while meticulously outlining scope of work for client projects, ensuring precision and clarity.
• Participate in weekly calls with various clients related to project work or general task work.

Who you are

• Bachelor’s Degree in related field or equivalent combination of education
• Must have at least 8 years of experience in network support and delivering network projects.
• Expert level technical certifications such as CCIE or training equivalent.
• Hands‑on experience with Palo Alto, Cisco Meraki, Cisco ISR and Catalyst switches, SonicWall, and FortiGate networking equipment.
• Proven experience in troubleshooting and resolving complex network issues in technologies related to routing, switching, VPN (GlobalProtect and AnyConnect), wireless, certificates, network slowness, etc.
• Strong understanding of networking protocols, security principles, and best practices
• Experience in planning, executing, and overseeing network projects from initiation to completion.
• Excellent communication skills, both written and verbal, with the ability to convey technical information to diverse audiences.
• Customer service experience with a focus on building and maintaining positive relationships.
• Soft skills such as teamwork, adaptability, and problem‑solving.
• Exceptional interpersonal skills, with a focus on rapport‑building and managing expectations.
• Highly self‑motivated and directed, in a fast‑paced team environment.
• Sharp attention to detail with proven analytical and critical thinking skills
• Effective time management and excellent prioritization skills

Bonus points if you have

• FortiGate certification
• Experience with Managed Service Providers (MSP)
• Financial Services Industry experience

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other.

• competitive compensation package
• unlimited PTO
• health benefit eligibility the first of the month
• pet insurance
• 401K with employer match

If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!

Love Your Job, Share Your Technology Passion, Create Your Future Here!

#LI-Onsite

In addition to working with an amazing team around the world, ECI also offers

• competitive compensation package

and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you!