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IT by Design Philippines Inc. is seeking a skilled NOC Engineer to monitor, troubleshoot, and manage enterprise network infrastructure, including Cisco routers/switches and FortiGate firewalls. You will work with AWS/Azure networking and Secure SD-WAN in a 24/7 environment.
The role requires CCNA and strong networking experience; CCNP is preferred. This onsite position is based in BGC, Taguig City, Philippines, with opportunities to collaborate with international clients and teams.
We are looking for a skilled NOC Engineer to monitor, manage, and troubleshoot enterprise network infrastructure, firewalls, SD-WAN, and cloud connectivity. The ideal candidate has strong Cisco networking and Fortinet firewall experience, with exposure to cloud networking and enterprise security solutions.
Monitor, troubleshoot, and resolve network incidents, alerts, and connectivity issues.
Configure and maintain Cisco routers, switches, routing protocols, VLANs, and network redundancy.
Manage FortiGate firewall policies, VPNs, high availability, and Secure SD-WAN.
Support Cisco Meraki, Cisco ISE, AWS, and Azure networking environments.
Perform incident management, escalation, documentation, and root cause analysis.
Maintain network availability, security, and performance in a 24/7 operational environment.
Coordinate with technical teams and international clients to ensure timely issue resolution.
Bachelor's degree in IT, Computer Science, Computer Engineering, or a related field.
Strong hands-on experience with Cisco IOS/IOS-XE, NX-OS, Layer 2/3 networking, OSPF, BGP, EIGRP, VLANs, VRFs, STP, and HSRP.
Experience with FortiGate firewalls, IPsec VPNs, ADVPN, Secure SD-WAN, FortiManager, and FortiAnalyzer.
CCNA certification required; CCNP strongly preferred.
Knowledge of Cisco Meraki MX, Cisco ISE, AWS networking, and Azure networking.
Familiarity with Windows Server, Active Directory, DNS/DHCP, VMware, or Nutanix is an advantage.
Strong troubleshooting, analytical, documentation, and communication skills.
Willingness to work on shifting schedules, including nights, weekends, and holidays.
Amenable to work onsite on a daily basis in BGC, Taguig City.
HMO, pet insurance, and group life insurance from Day 1.
10% night shift differential for hours worked between 10:00 PM and 6:00 AM.
Holiday premium pay and 13th month pay.
Annual performance review and bonus.
Government-mandated benefits (SSS, PhilHealth, and Pag-IBIG).
12 days of sick leave and 12 days of vacation leave, subject to company policy.
Subsidized meals, free coffee and snacks, and shuttle service.
Quarterly rewards and recognition.