Senior MIS & Data Analytics Lead

ExlService Holdings, Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a highly organized MIS Sr. Executive to optimize data management and information flow across the organization. You will ensure data accuracy, generate reports for management, and collaborate with IT to integrate MIS with existing systems.

This role emphasizes process improvement, cross-functional liaison, end-user training, and support to maintain a smooth MIS operation and timely, actionable insights for decision-makers.

Responsibilities

• Analyze and interpret data sets to provide reports for management
• Generate regular and ad-hoc reports per organizational requirements
• Ensure data accuracy and integrity in all reports
• Maintain and update databases ensuring data consistency and completeness
• Regularly review and cleanse databases to eliminate errors
• Collaborate with IT teams to integrate MIS with existing systems
• Troubleshoot and resolve system-related issues affecting data accuracy
• Identify opportunities for process improvement in data collection, analysis, and reporting
• Implement changes to enhance efficiency and effectiveness of MIS operations
• Liaise with cross-functional teams to gather data requirements and ensure alignment with organizational goals
• Communicate MIS findings and insights clearly to both technical and non-technical stakeholders
• Provide training and support to end-users on MIS tools and systems
• Address user queries and ensure a smooth user experience

Job description

ExlService Holdings, Inc. is seeking a highly organized MIS Sr. Executive to optimize data management and information flow across the organization. You will ensure data accuracy, generate reports for management, and collaborate with IT to integrate MIS with existing systems.

This role emphasizes process improvement, cross-functional liaison, end-user training, and support to maintain a smooth MIS operation and timely, actionable insights for decision-makers.