Senior MIS Lead: Data Analytics & Reporting

EXL Talent Acquisition Team; Muntinlupa; On-site; PHP 350,000 - 550,000; Full time

Job summary

EXL is seeking a highly organized MIS Executive to optimize data management and reporting within our operations in Manila. The role focuses on data analysis, database upkeep, system integration, and driving accurate, timely insights for management.

You will collaborate across teams, train end-users, resolve data issues, and seek opportunities to improve MIS processes. A detail-oriented mindset and strong communication skills are essential to align data initiatives with EXL's business goals.

Responsibilities

• Analyze and interpret complex data sets to provide insightful reports for management.
• Generate regular and ad-hoc reports as per organizational requirements.
• Ensure data accuracy and integrity in all reports.
• Maintain and update databases, ensuring data consistency and completeness.
• Regularly review and cleanse databases to eliminate errors and discrepancies.
• Collaborate with IT teams to integrate MIS with existing systems for seamless data flow.
• Troubleshoot and resolve any system-related issues affecting data accuracy.
• Identify opportunities for process improvement in data collection, analysis, and reporting.
• Implement changes to enhance efficiency and effectiveness of MIS operations.
• Liaise with cross-functional teams to gather data requirements and ensure alignment with organizational goals.
• Communicate MIS findings and insights clearly to both technical and non-technical stakeholders.
• Provide training and support to end-users on MIS tools and systems.
• Address user queries and ensure a smooth user experience.

Job description

EXL is seeking a highly organized MIS Executive to optimize data management and reporting within our operations in Manila. The role focuses on data analysis, database upkeep, system integration, and driving accurate, timely insights for management.

You will collaborate across teams, train end-users, resolve data issues, and seek opportunities to improve MIS processes. A detail-oriented mindset and strong communication skills are essential to align data initiatives with EXL's business goals.