Senior Manager, Investigations - APAC/EMEA

Johnson & Johnson Innovation; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Johnson & Johnson Innovation (DePuy Synthes) in Taguig, Philippines seeks a Senior Manager, HR Investigations to lead employee relations investigations across APAC and EMEA. You will manage end-to-end cases, ensure timely, compliant outcomes, and partner with HR and Legal to validate findings.

This role handles sensitive matters with regulatory exposure and requires strong documentation, objectivity, and collaboration in a matrixed environment.

Qualifications

• Typically 8–10 years of experience in employee relations, investigations, or a related HR discipline.
• Experience executing investigations end-to-end, including managing multiple concurrent cases.
• Strong knowledge of investigation techniques, documentation standards, and employment practices across APAC and/or EMEA.

Responsibilities

• Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendations
• Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service-level expectations
• Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and quality
• Conduct thorough fact-finding, including interviews and evidence review, to establish clear and defensible outcomes
• Maintain accurate and complete case records in investigation systems, ensuring audit readiness and compliance
• Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actions
• Identify patterns and trends across cases and elevate insights that may indicate systemic risks or recurring issues
• Ensure proper triage and prioritization of incoming cases based on risk level and complexity
• Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and quality
• Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectations

Skills

Employee relations

Investigations

Documentation

Stakeholder collaboration

APAC/EMEA knowledge

Education

Bachelor's degree in HR/Law/IR/Business Administration

Master's degree or JD preferred

Tools

Case management systems

Job description

Job Function:

Human Resources

Job Sub Function:

HR Business Partners

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for a Senior Manager, HR Investigations, located in Taguig, Philippines.

The Senior Manager, HR Investigations is responsible for the execution of employee relations investigations across APAC and EMEA. This role focuses on the consistent, timely, and high-quality delivery of investigations into workplace concerns, ensuring all matters are managed objectively, documented thoroughly, and resolved in line with company policy and local employment laws.

This role is intended for sensitive HR matters with heightened legal, regulatory, and/or reputational exposure, such as discrimination, harassment and retaliation case management.

This position plays a critical role in operationalizing investigation processes at scale—handling a high volume of complex and sensitive cases, ensuring accurate case management, and delivering outcomes that are fair, compliant, and actionable. You will work closely with HR, Legal, and business stakeholders to execute investigations, manage risk, and support a safe and respectful workplace.

Key Responsibilities:

• Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendations
• Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service-level expectations
• Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and quality
• Conduct thorough fact-finding, including interviews and evidence review, to establish clear and defensible outcomes
• Maintain accurate and complete case records in investigation systems, ensuring audit readiness and compliance
• Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actions
• Identify patterns and trends across cases and elevate insights that may indicate systemic risks or recurring issues
• Ensure proper triage and prioritization of incoming cases based on risk level and complexity
• Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and quality
• Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectations

Qualifications:

Education:

• Bachelor’s degree required in Human Resources, Law, Industrial Relations, Business Administration, or a related field
• Master’s degree, JD, or equivalent advanced degree preferred

Experience and Skills:

Required:

• Typically 8–10 years of experience in employee relations, investigations, or a related HR discipline
• Demonstrated experience executing investigations end-to-end, including managing multiple concurrent cases
• Strong knowledge of investigation techniques, documentation standards, and employment practices across APAC and/or EMEA
• Proven ability to manage competing priorities and deliver high-quality work within defined timelines
• Strong attention to detail and ability to document findings clearly and accurately
• Ability to handle sensitive and confidential information with discretion
• Effective collaboration skills to work with cross-functional stakeholders in a matrixed environment

Preferred:

• Experience operating in a high-volume, service-oriented or centralized investigations environment
• Experience in regulated industries such as MedTech, pharmaceuticals, or manufacturing
• Familiarity with case management systems and investigation tools
• Experience identifying trends and contributing to process improvements
• Exposure to labor relations or unionized environments
• Experience supporting multi-country investigations across diverse legal frameworks

Other:

• Language: English required; additional regional languages are a plus
• Travel: Approximately 10–15%, limited and primarily for critical business needs
• Certifications: HR, investigations, or compliance-related certifications preferred

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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Preferred Skills:

Business Alignment, Coaching, Employee Relations, Employee Retention, HR Business Partnership, HR Strategic Management, Human Resources Consulting, Human Resources Law, Interpersonal Influence, Organizational Change Management, Organizational Development (OD), Organizing, Problem Solving, Process Improvements, Project Management, Talent Management, Technical Credibility