Senior Infrastructure & Storage Systems Engineer
Questronix Corporation
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Descripción de la vacante
Questronix Corporation in Makati, Philippines, is seeking an L2 IT Infrastructure Specialist to support enterprise server and storage environments. You will troubleshoot complex incidents, monitor health and performance, manage provisioning and patching, and ensure secure operations across Windows and Linux systems in Production, UAT, and Development.
The role requires familiarity with SAN/NAS/DAS, RAID, backup solutions, and virtualization platforms such as VMware vSphere, ESXi, or Hyper-V,
Formación
- Hands-on with Windows Server and Linux administration.
- Strong understanding of server infrastructure and performance monitoring.
- Experience with virtualization platforms such as VMware vSphere/ESXi or Hyper‑V.
- Active Directory administration knowledge including users/groups and GPOs.
- Familiarity with SAN/NAS/DAS storage environments.
- Basic to intermediate storage administration duties like LUN provisioning.
- Understanding of RAID levels and storage performance considerations.
- Knowledge of backup and recovery solutions and policies.
- Understanding of ITIL processes and incident/change management.
- Willingness to work in 24/7 on-call environments.
Responsabilidades
- Provide L2 support for enterprise server and storage infrastructure across environments.
- Troubleshoot and resolve incidents escalated from L1 teams.
- Monitor server/storage health, performance, capacity, and availability.
- Manage server provisioning, configuration, and patch management.
- Support storage provisioning, LUN allocation, and capacity monitoring.
- Perform storage troubleshooting for latency, IOPS, and throughput issues.
- Support SAN/NAS/DAS environments and related protocols (FC, iSCSI, NFS, SMB).
- Perform basic SAN administration: LUN mapping and zoning coordination.
- Monitor RAID health and coordinate disk replacement activities.
- Coordinate backup/restore operations and verify job success.
- Maintain technical documentation and runbooks.
- Collaborate with network/storage/database/vendor teams during incidents.
- Execute approved infrastructure changes following change management.
- On-call support and participation in 24/7 shift rotations.
Conocimientos
Herramientas
Descripción del empleo
Questronix Corporation in Makati, Philippines, is seeking an L2 IT Infrastructure Specialist to support enterprise server and storage environments. You will troubleshoot complex incidents, monitor health and performance, manage provisioning and patching, and ensure secure operations across Windows and Linux systems in Production, UAT, and Development.
The role requires familiarity with SAN/NAS/DAS, RAID, backup solutions, and virtualization platforms such as VMware vSphere, ESXi, or Hyper-V,
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