Senior Implementation Manager

NezdaGlobal; Philippines; Hybrid; PHP 1,800,000 - 2,400,000; Full time

Job summary

NezdaGlobal in Makati City seeks a Senior Implementation Manager to lead end-to-end core banking implementations for financial institutions across the Philippines and Asia. You will drive projects from discovery to go-live, managing scope, timelines, and quality while coordinating with stakeholders.

The role requires deep banking process knowledge, strong delivery leadership, and excellent communication to align business and technical teams across regions. Hybrid work and travel are expected.

Qualifications

• Experience in core banking or fintech implementations.
• Strong project leadership and client management.
• Willingness to travel and work in a hybrid setup.

Responsibilities

• Lead end-to-end core banking implementations from discovery to go-live.
• Create and manage project plans, milestones, and dependencies.
• Proactively manage risks, issues and scope changes.
• Coordinate governance activities and steering committee meetings.
• Ensure delivery adheres to methodology and quality checkpoints.
• Act as primary delivery contact with customer stakeholders.

Skills

Project management

Client-facing

Banking knowledge

Configuration

Testing

Requirements analysis

Stakeholder comms

Education

Bachelor's degree in IT/Engineering/Finance

Job description

Position: Senior Implementation Manager

Job Type: Permanent

Work Setup: Hybrid (Must be open to travel / report to client site)

Shift Time: Shifting Schedule

Location: Makati City

Summary:

You will be responsible for leading the end-to-end delivery of core banking system implementations for financial institutions across the Philippines and Asia. You will do execution of assigned implementation projects, ensuring delivery within agreed timelines, scope, and quality standards. The position combines strong project leadership with solid functional understanding of banking processes and core banking systems.

Project Delivery & Execution:

• Lead full lifecycle delivery of assigned core banking implementations (Discovery → Configuration → UAT → Go-Live).
• Develop and manage detailed project plans, milestones, and dependencies.
• Proactively manage risks, issues, and scope changes.
• Facilitate project governance including kick-offs, weekly updates, and steering committee meetings.
• Ensure adherence to established delivery methodology, documentation standards, and quality checkpoints.

Functional Analysis & Configuration:

• Lead requirement-gathering workshops with customer stakeholders.
• Analyze banking products, operational processes, and reporting requirements.
• Translate business requirements into system configuration.
• Configure loan products, deposit products, GL settings, user roles, limits, and workflows as required within assigned projects.
• Ensure alignment between functional setup and integration requirements.

Testing & Go-Live Management:

• Prepare and lead User Acceptance Testing (UAT) activities.
• Oversee test case validation and issue resolution.
• Coordinate migration readiness and cutover planning.
• Support go-live execution and stabilization.
• Ensure structured handover to Support following successful go-live.

Customer Engagement:

• Serve as the primary delivery contact for assigned customer projects.
• Maintain strong working relationships with customer stakeholders.
• Manage expectations through clear communication and structured progress reporting.
• Ensure customer readiness for go-live through effective coordination and planning.

Required Experience:

• Experience in implementation, consulting, or delivery roles within banking, fintech, or financial software environments.
• Strong understanding of banking processes (e.g., loans, deposits, GL, operations, reporting).
• Direct exposure to core banking systems, either through implementation, configuration, data migration, or transformation projects.
• Experience working with banks, microfinance institutions, or fintech organizations.

Required Skills:

• Strong project execution and organizational skills.
• Ability to independently manage complex customer-facing projects.
• Clear and structured communication with both business and technical stakeholders.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple workstreams within an implementation project.
• Cultural awareness and ability to work effectively with diverse teams across regions.