Senior Healthcare Conversational AI Project Manager

AppXcelerate Solutions Pvt Ltd; Hinoba-an; On-site; PHP 1,653,000 - 2,645,000; Full time

Job summary

AppXcelerate Solutions Pvt Ltd is seeking a Technical Project Manager for Healthcare Conversational AI in Bengaluru. The role focuses on end-to-end delivery of chatbot and voicebot projects, coordinating cross-functional teams, and ensuring HIPAA-compliant AI solutions.

The ideal candidate has 6–7 years in Agile delivery, hands-on experience with major conversational AI platforms, and a proven ability to drive PI Planning and release governance.

Qualifications

• 6–7 years of experience in Scrum Master, Technical Project Management, Delivery Management, or Agile delivery roles.
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Responsibilities

• Own end-to-end delivery of chatbot, voicebot, and conversational AI projects from requirements/discovery through development, testing, deployment, go‑live, hypercare, and production support.
• Lead Agile delivery across multiple technical workstreams and distributed teams.
• Facilitate SAFe/Agile ceremonies, including PI Planning, sprint planning, backlog refinement, daily stand-ups, Scrum of Scrums, sprint reviews, retrospectives, Inspect & Adapt, and release planning.
• Coordinate conversational AI development involving NLP/NLU, intents, entities, conversation flows, prompts, fallback/error handling, escalation, APIs, webhooks, integrations, analytics, and bot performance metrics.
• Translate business requirements into epics, features, user stories, acceptance criteria, and delivery plans.
• Manage backlog prioritization, dependencies, capacity, sprint/PI commitments, risks, issues, scope changes, and release readiness.
• Track delivery using velocity, throughput, burn‑up/burn‑down, predictability, capacity, defect, dependency, and release metrics.
• Coordinate functional, negative‑path, integration, regression, UAT, and stakeholder validation for conversational solutions.
• Coordinate integrations with healthcare APIs, EHR/EMR systems, authentication services, contact‑center platforms, and enterprise applications.
• Ensure healthcare solutions follow applicable security, privacy, HIPAA, HL7, FHIR, and interoperability requirements.
• Manage client communication, delivery status, demos, UAT, production readiness, go live, and escalations.
• Coordinate Engineering, QA, DevOps, Product, Business Analysis, Architecture, Conversational AI, and Support teams.
• Maintain project governance, RAID logs, decision logs, documentation, and delivery dashboards using Jira, Confluence, Azure DevOps, or equivalent tools.

Skills

Scrum Master

Technical Project Management

Delivery Management

Agile Delivery

SAFe

Jira & Confluence

Cross-functional Teams

Tools

Jira

Confluence

Azure DevOps

Power BI

Job description

AppXcelerate Solutions Pvt Ltd is seeking a Technical Project Manager for Healthcare Conversational AI in Bengaluru. The role focuses on end-to-end delivery of chatbot and voicebot projects, coordinating cross-functional teams, and ensuring HIPAA-compliant AI solutions.

The ideal candidate has 6–7 years in Agile delivery, hands-on experience with major conversational AI platforms, and a proven ability to drive PI Planning and release governance.