Senior Delivery & Success Lead - MedTech SaaS

Ketryx; Boston; Hybrid; PHP 5,548,705 - 7,090,012; Full time

Benefits offered by this job

Generous stock options

Generous PTO for full-time

Job summary

Ketryx in Boston, Davao Oriental, is seeking a Delivery and Success Manager to lead strategic client engagements and drive measurable business value. In this full-time position, you will manage key client relationships, ensuring successful onboarding and compliance with technical standards.

The ideal candidate has 5–10 years of relevant experience, outstanding communication skills, and a Bachelor's degree in a related field. The role offers competitive compensation of $90,000 - $115,000 along with generous stock options.

Qualifications

• 5–10 years in client-facing or operational leadership roles in SaaS, MedTech, or regulated industries.
• Experience leading cross-functional teams.
• Technical fluency with software and quality processes.

Responsibilities

• Lead key client relationships from onboarding to long-term partnership.
• Manage multiple client portfolios, balancing priorities and deadlines.
• Collaborate closely with Quality SMEs and Solution Architects.

Skills

Client-facing leadership roles

Managing complex portfolios

Understanding of quality systems

Outstanding communication skills

Education

Bachelor's degree in engineering or life sciences

Job description

Ketryx in Boston, Davao Oriental, is seeking a Delivery and Success Manager to lead strategic client engagements and drive measurable business value. In this full-time position, you will manage key client relationships, ensuring successful onboarding and compliance with technical standards.

The ideal candidate has 5–10 years of relevant experience, outstanding communication skills, and a Bachelor's degree in a related field. The role offers competitive compensation of $90,000 - $115,000 along with generous stock options.