Senior Data Analyst

Manulife Insurance Malaysia; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work arrangement

Global team culture

Job summary

Manulife Asia Data Office is seeking a Senior Data Analyst to lead BI program delivery across global, regional and local initiatives. You will partner with stakeholders to translate business needs into data-driven insights and design robust ETL, dashboards and data models for informed decision making.

You will manage a team, foster a culture of data quality, and drive improvements across analytics practices while engaging in agile delivery and cross-region collaboration.

Qualifications

• 8+ years of BI Analyst, Data Analyst, BI Engineer, or Data Engineer experience.
• Proficiency in data manipulation, analysis, warehousing, mining, visualization and ETL processes.
• Experience with Power BI, SQL, Python, R, Spark, and Excel for data querying and visualization.
• Experience with big data tools such as ADLS, Data Factory, DataBricks, etc.
• Ability to translate complex business problems into actionable analytical solutions.
• Strong communication to bridge technical and business teams.
• Experience delivering BRDs, user stories, and acceptance criteria; agile mindset.

Responsibilities

• Lead delivery of global, regional, and local BI programs for multiple businesses.
• Collaborate with stakeholders to gather, analyze, validate, and document requirements.
• Prepare project plans, communication and training plans, and project registers.
• Direct day-to-day activities and guide the team toward objectives.
• Oversee ETL and data apps on a Cloud-based Enterprise Data Lake platform.
• Ensure data accuracy and develop dashboards with clear visual narratives for stakeholders.
• Facilitate workshops and solution design discussions; manage risks and issues.
• Support testing cycles (ITS, UAT) and production readiness checks.
• Contribute to standards and best practices across the Asia Data Office.

Skills

BI Analyst

Data Visualization

Data Warehousing

ETL

Data Mining

Python

SQL

Spark

Power BI

Team Leadership

Education

Bachelor's degree in a related field

Tools

Power BI

SQL

Python

R

Spark

Excel

Azure Data Factory

ADLS

DataBricks

Job description

The Asia Data Office is looking for an experienced Senior Data Analyst to join our team to support our regional partners. If you have passion for data and a desire to drive quality data solutions within a data driven culture, then read on to learn more about this opportunity! Business Intelligence (BI) is a foundational component of delivering the insights to our organization to meet this strategic pillar. This role will be critical towards execution of the priority to position Manulife as a digital customer leader by supporting a robust BI platform and delivery framework for various business reporting initiatives. We are looking for the right individual who would be interested in the opportunity to support and enhance our BI capabilities, strong willingness to learn and build BI delivery skills through team collaboration, desire to drive and execute on our data strategy, willing to help mature our BI practices, and is looking for an opportunity to embrace technical, operational, and team lead responsibilities.

Position Responsibilities:

• Play team lead role for the delivery of priority global, regional, and local BI programs for various businesses and functions.
• Partner with business stakeholders, Product Owners, and subject matter experts to gather, analyze, validate, and document business requirements.
• Prepare project plan and subsidiary plan (communication, training plan etc) and project registers (risk, issues, actions, decisions).
• Direct the day-to-day project activities and manage the team towards project objectives.
• Lead the team to deliver required ETL and other data applications via Cloud-based Enterprise Data Lake (EDL) platform.
• Lead the team to execute data gathering and cleansing to ensure data accuracy and reliability, data transformation and integration into suitable format for analysis, developing charts/graphs and dashboards to present data insights to stakeholders through compelling narratives supported by visualizations.
• Facilitate workshops, requirement discovery sessions, process mapping exercises, and solution design discussions.
• Handle problem resolution and escalates issues/risks to sponsors / steering committee as required.
• Contribute to standards and best practices across different functions within Asia Data Office Team.
• Support System Integrated Testing, User Acceptance Testing (UAT), business validation, and production readiness activities.

Required Qualifications:

• 8 years of experience in BI Analyst, Data Analyst, BI Engneer, Data Engineer
• Proficient in Data Manipulation, Data Analysis, Data Warehousing, Data Mining & Extraction, Data Visualization, and ETL processes
• Proficiency in tools such as Power BI, SQL, Python, R, Spark, and Excel for data querying, manipulation and analysis
• Experience with big data tools such as ADLS, Data Factory, DataBricks, etc
• Ability to interpret and translate terminology between technical and business users
• Collaborate with geographically and culturally diverse teams across various regions.
• Ability to translate complex business problems into actionable analytical and technical solutions.
• Strong analytical and problem-solving skills
• Experience creating user stories, business requirements documents (BRDs), functional specifications, use cases, workflow diagrams, and acceptance criteria.
• Strong understanding of Agile, Scrum, Kanban, and iterative delivery methodologies.
• Proficient written and oral communication skills in the English language

Preferred Qualifications:

• Team lead or project management experience
• Experience in insurance and/or financial industry

When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.