Senior Crew - Robinsons Bacolod, Bacolod City

Jollibee Group; Bacolod; On-site; PHP 167,400 - 223,200; Full time

Job summary

A well-known fast-food company in Bacolod is looking for a Senior Crew member to ensure excellent customer service while managing various restaurant tasks. The candidate must be physically capable of handling demanding tasks such as standing for long hours and lifting heavy items. This role is crucial for maintaining customer satisfaction and operational efficiency.

Qualifications

• Must be able to provide good customer service and attend to customers' needs.
• Willingness to take feedback positively.
• Ability to handle physical tasks such as standing for long periods and heavy lifting.

Responsibilities

• Provide good customer service and attend to customers' needs.
• Take and serve customers their orders.
• Deal with customer feedback with a positive attitude.
• Maintain regular sanitation.
• Assist in different store areas as needed.
• Perform physical tasks including lifting and being exposed to heavy smoke.

Skills

Customer service skills

Ability to handle feedback

Physical stamina

Job description

Senior Crew - Robinsons Bacolod, Bacolod City

Job Description:

The Senior Crew is responsible for the following:

• Providing good customer service and attending to customers' needs
• Taking and serving customers their orders
• Dealing with customer feedback with a positive attitude
• Regular Sanitation
• Lending a hand to different store areas whenever it is needed
• Physical work includes standing for long periods, reaching counter tops/high storage shelves, being exposed to heavy smoke and steam, and lifting heavy restaurant equipment/ingredients