Senior BI Analyst & Analytics Leader

Ubiquity; Manila; On-site; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Career development programs

People-first culture

Dynamic, fast-paced environment

Job summary

Ubiquity is seeking a Senior Business Intelligence Analyst to lead advanced analytics and serve as a subject matter expert across data architecture, process auditing, and process documentation. You will mentor, train, and upskill junior BI Analysts while supporting BI leadership in strategic planning and execution.

You will design and maintain advanced dashboards using Looker, Excel, and SQL, and collaborate with MIS/IT to automate data pipelines.

Qualifications

• 4-6+ years of BPO experience, preferably in Workforce Management, Operations, or Process Excellence.
• 5-8+ years of experience in Business Intelligence with emphasis on advanced analytics, statistical modeling, and data science methodologies.
• Demonstrated capability in using statistical techniques to forecast trends and analyze complex datasets.
• Proven leadership with mentoring, training, and upskilling analytics teams.
• Advanced proficiency in BI tools such as Google Looker, MS Excel, SQL, and data visualization platforms.
• Experience in ETL processes, data integration, KPI auditing frameworks, and SOP creation using Google Docs/Sheets.

Responsibilities

• Apply advanced analytics to extract meaningful trends and forecast business outcomes.
• Design, develop, and maintain dashboards and reports using BI tools (Looker, Excel, SQL).
• Lead and mentor BI Analysts, collaborate with leadership for data-driven decisions.
• Architect automated data pipelines and ETL processes with MIS/IT.
• Ensure data standards, governance, and thorough process documentation.

Skills

Advanced analytics

Data architecture

Process auditing

Process documentation

Statistical modeling

Leadership

Mentoring

Training

Upskilling

SQL

Excel

Looker

Data storytelling

Education

Bachelor's degree in Business/Data Science/Statistics/Information Systems/Analytics

Tools

Looker

SQL

Excel

Google Sheets

Job description

Ubiquity is seeking a Senior Business Intelligence Analyst to lead advanced analytics and serve as a subject matter expert across data architecture, process auditing, and process documentation. You will mentor, train, and upskill junior BI Analysts while supporting BI leadership in strategic planning and execution.

You will design and maintain advanced dashboards using Looker, Excel, and SQL, and collaborate with MIS/IT to automate data pipelines.