Senior Associate, Regional Operational Risk

Grab PH; Pasig; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental and Birthday leave

LASA volunteering leave

Grabber Assistance Programme

Flexible work hours

Job summary

Grab PH is seeking a Regional Operational Risk Senior Associate to implement and govern the ORM framework across GrabFin markets. You will coordinate ORM activities regionally and collaborate with country teams to enhance risk methodologies and technology.

Based in Ortigas, you will develop risk profile dashboards, conduct control testing, and drive continuous improvements while promoting a risk-aware culture and strong partner management.

Qualifications

• 5+ years of experience in financial services or a related field.
• Deep understanding of Operational Risk management or audit methodologies in Wallet/Payment/FinTech contexts.
• Strong communication and presentation skills with stakeholder management.
• Sharp analytical skills with attention to detail and data accuracy.
• Able to work as part of a team and deliver projects independently.

Responsibilities

• Implement and govern the Regional ORM framework across GrabFin markets.
• Coordinate ORM activities regionally and collaborate with country teams.
• Design and enhance regional risk profile reports and dashboards (KRIs, heat maps).
• Conduct back testing of control effectiveness and identify improvement opportunities.
• Work with cross-functional regional or local teams to address weak controls and automate mitigations.
• Contribute to ongoing risk system and tools enhancements.
• Promote a risk-aware culture across the organization.

Skills

Risk management

Audit methodologies

Communication

Analytical thinking

Team collaboration

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

More than 6 in 10 Southeast Asians are unbanked or underbanked. GrabFin aims to change this by offering simple, transparent, and flexible financial products. Through GrabPay (mobile wallet, POS) and our Lending services (microcredits for partners and customers), we empower the Grab ecosystem. The GrabFin Risk team, based in Singapore and focus markets, is building a strong, expert team to seize this exciting opportunity.

Get to Know the Role

The Regional Operational Risk team develops and governs the Operational Risk Management Framework and policies. They oversee its regional implementation and collaborate with country teams to improve technology and risk methodology.

As a Regional Op Risk Senior Associate, you will implement the Operational Risk Management (ORM) Framework and coordinating several ORM activities across Grab Financial's diverse business products. You will report directly to the Manager, Regional Operational Risk, and is onsite at our Exquadra Tower office in Ortigas.

The Critical Tasks You Will Perform

Help implement the Regional ORM framework across our GrabFin markets:

• Review and manage Operational Risk incidents, coordinate and challenge Risk and Control Self-Assessment exercise to further identify any potential risks and strengthen existing controls;
• Assess risk areas and control gaps for any new business initiations; work with the first line of defence to gear up the processes and risk mitigations;
• Support design, enhance and create of regional risk profile reports and dashboards such as Key Risk Indicators or risk heat map;
• Conduct back testing of control effectiveness and efficiencies, uncover insights and identify targeted areas for improvements;
• Work with other functions regionally or in country to deep dive on weak control environments and prioritize automated mitigation needs;
• Contribute to continuous Operational Risk system and tools improvement;
• Promote risk-oriented culture across the organization

Qualifications

What Essential Skills You Will Need

• 5 years or more experiences in financial services sector
• In-depth understanding of Op Risk management or audit methodologies specific to Wallet/Payment system/FinTech company
• Proficient in communication and presentation, with a capability for partner management.
• Analytical skills with the ability to analyze amount of information ensuring accuracy and high attention to detail
• Team player with the ability to work independently to manage and deliver projects

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.