Senior AML Screening Analyst - Alerts & Compliance

HSBC; Quezon City; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

HSBC Philippines is seeking a Senior Analyst – Screening Utility Ops to join our regulatory screening team in Manila. You will review alerts, assess matches, and escalate where needed to ensure compliance with sanctions regimes.

The role emphasizes data accuracy, SLA adherence, and collaboration with stakeholders to improve screening quality. The ideal candidate will have strong knowledge of screening systems and ability to analyze multiple data points to distinguish true matches from false

Qualifications

• Bachelor's/Master's degree in Business, Finance, Economics, Accounting or related field.
• Strong understanding of sanctions regulations (OFAC, UN, EU, UK HMT).
• Familiarity with watchlist screening systems (Fircosoft, LexisNexis Bridger, Dow Jones, World-Check, Fiserv).
• Knowledge of alert handling, match evaluation, escalation protocols and quality standards.
• Solid understanding of screening methodologies (fuzzy matching, phonetic matching, transliteration, risk scoring).
• Experience in banking, financial services, fintech or BPO/KPO with regulatory exposure.
• Demonstrated experience handling complex alerts and high-risk cases.

Responsibilities

• Review and investigate alerts escalated from Level 2 and close true matches; discount false positives.
• Ensure productivity and quality targets are met; monitor SLAs and resource utilization.
• Prepare MI and reports; present statistics to management within agreed timelines.
• Complete investigations/decisions within defined SLAs and procedures.
• Maintain data accuracy (timesheets and process information) and update stakeholders.
• Build relationships with stakeholders and drive service improvements.
• Contribute to customer-centric quality initiatives and timely issue resolution.

Skills

Sanctions regulations

Watchlist screening

Alert handling

Screening methodologies

Banking industry experience

Excel & Outlook

Education

Bachelor's/Master's degree in Business or related field

Tools

Fircosoft

LexisNexis Bridger

Dow Jones

World-Check

Fiserv

Job description

HSBC Philippines is seeking a Senior Analyst – Screening Utility Ops to join our regulatory screening team in Manila. You will review alerts, assess matches, and escalate where needed to ensure compliance with sanctions regimes.

The role emphasizes data accuracy, SLA adherence, and collaboration with stakeholders to improve screening quality. The ideal candidate will have strong knowledge of screening systems and ability to analyze multiple data points to distinguish true matches from false