Senior Account Manager

Buscojobs; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

A recruitment platform in the Philippines is seeking an individual to provide customer service support and assist in the coordination of events and promotions. The ideal candidate will have at least 3 years of experience, proficiency in Microsoft Office, and strong communication skills. This role is crucial for maintaining relationships with key customers and ensuring successful local and regional events.

Qualifications

• At least 3 years of relevant work experience in customer service or sales management.
• Fluency in Microsoft Office suite required.
• Strong written and verbal communication skills.

Responsibilities

• Provide customer service support for distributors.
• Prepare flyers for events and promotions.
• Coordinate local and regional events.
• Assist in setup for events and trainings.
• Address distributor questions professionally.

Skills

Customer service

Relationship management

Communication skills

Event coordination

Microsoft Office proficiency

Education

College Graduate in Supply Chain or Industrial Engineering

Job description

Job Description

Overview: Provide assistance to Asst. Managers, Key Account management - PH for weekly and monthly regional data reports on events and promotions, members' feedbacks, update of events calendar, post-event evaluation, inter-department coordination critical to sales promotions and events.

Responsibilities:

• Provide customer service support duties for distributors in the assigned region pertaining to events and promotions.
• Prepare event and promotion flyers for information dissemination in the assigned area via SMS, email, phone calls.
• Support local and regional events and have full knowledge of sales promotions and events qualifications for each marketing plan category.
• Assist in set up for events and trainings for members – venue, registration, AV requirements, presentations.
• Coordinate the local and regional events with managers, supervisors and other staff.
• Address distributors' questions and provide related information regarding promotions and events in a professional and timely manner.

Qualifications:

• College Graduate of any business or technical course preferably in Supply Chain or Industrial Engineering.
• With relevant work experience.

Key Account Manager Responsibilities:

• Develop and maintain strong relationships with key on-trade customers.
• Proactively identify and capitalize on opportunities to expand customer base and increase sales.
• Negotiate and finalize sales contracts.
• Provide excellent customer service and support.

Requirements:

• At least 3+ years of relevant work experience.
• Fluency in Microsoft Office suite.
• Excellent written and verbal communication skills.