Selling Supervisor | Vista Mall Sta Rosa

Robinsons Appliances Corp.; Santa Rosa; On-site; PHP 350,000 - 550,000; Full time

Job summary

Robinsons Appliances Corp. in Laguna, Philippines is seeking a Selling Supervisor to drive sales growth, merchandising execution, inventory accuracy, and customer service excellence within the appliances store.

You will lead the selling team to achieve targets and deliver an exceptional customer experience. Key responsibilities include supervising selling associates, optimizing stock availability, promoting promotions, and maintaining compliance to safeguard store assets and ensure smooth

Qualifications

• Strong knowledge of sales operations, merchandising standards, inventory management, and customer engagement.
• Experience in leading and developing selling teams to meet targets.
• Ability to drive promotions and maintain category performance.

Responsibilities

• Drive sales growth and category performance through effective execution and promotions.
• Lead, coach, and develop selling associates to improve product knowledge and customer interactions.
• Optimize merchandising, inventory, and stock availability to ensure accurate stock movements.
• Deliver an exceptional customer experience by resolving concerns and promoting loyalty.
• Ensure operational excellence, compliance with policies, and safe store practices.

Skills

Sales operations

Merchandising

Inventory management

Customer engagement

Tools

POS system

Job description

The Selling Supervisor is responsible for driving sales performance, merchandising execution, inventory accuracy, and customer service excellence within the appliances store. Leveraging strong knowledge of sales operations, merchandising standards, inventory management, and customer engagement, this role supervises and develops the selling team to achieve sales targets, maximize category performance, execute promotional activities, and deliver an exceptional customer experience. The Selling Supervisor ensures operational compliance, maintains merchandise availability and presentation standards, and supports business growth through effective team leadership and performance management.

Key Responsibilities

• Drive Sales Growth and Category Performance Lead the achievement of sales, extended warranty, and profitability targets through effective sales execution, promotional activities, category management, and continuous monitoring of store performance and market opportunities.

• Lead, Develop, and Manage Selling Teams Supervise, coach, and develop selling associates to enhance product knowledge, selling effectiveness, and customer engagement while ensuring individual and team performance objectives are achieved.

• Optimize Merchandising, Inventory, and Stock Availability Ensure merchandise is properly displayed, priced, replenished, and maintained according to company standards while managing inventory accuracy, stock movements, shrinkage control, and promotional execution.

• Deliver Exceptional Customer Experience Promote a customer-focused culture by ensuring excellent service delivery, resolving customer concerns, gathering feedback, and supporting initiatives that enhance customer satisfaction and loyalty.

• Ensure Operational Excellence, Compliance, and Risk Control Maintain compliance with company policies, safety standards, operational procedures, and reporting requirements while safeguarding store assets, minimizing losses, and supporting efficient store operations.