SELLING SUPERVISOR OFFLINE - EVO CITY

Robinsons Handyman Inc; Kawit; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Competitive pay

Career development

Training programs

Flexible working

Job summary

Robinsons Handyman Inc is seeking a Selling Supervisor Offline at EVO City in Kawit, Cavite. This full-time role leads a team of sales associates, drives store performance, and ensures exceptional customer service across our retail operations.

You will supervise daily store activities, manage stock, train staff, and analyze sales results to support business growth. The position emphasizes teamwork, reliability, and a customer-first approach in a fast-paced environment.

Qualifications

• Proven track record in supervising a retail team and hitting sales targets.
• Experience in managing store operations, stock, and customer service.
• Strong communication and leadership to train and motivate staff.
• Familiarity with POS systems and inventory processes.

Responsibilities

• Supervise and lead a team of sales associates to meet sales targets.
• Monitor daily sales performance and implement strategies to improve conversion rates.
• Ensure stock management, inventory control and timely replenishment on the floor.
• Train and develop sales staff on product knowledge and customer service.
• Handle customer inquiries and resolve complaints professionally.
• Maintain store cleanliness, organization and visual merchandising standards.
• Prepare and analyze sales reports and share insights with management.
• Conduct regular team meetings to communicate targets and promotions.
• Ensure compliance with company policies and health and safety regulations.
• Manage cash handling and transaction accuracy.

Skills

Team leadership

Sales optimization

Customer service

Interpersonal skills

Retail operations

POS proficiency

Inventory management

Education

High School Diploma

Retail management certification

Tools

POS systems

Retail management software

Job description

About the role

PET LOVERS CENTRE is seeking a Selling Supervisor Offline to join our team at EVO City in Kawit, Cavite. This is a full-time position that plays a crucial role in driving sales performance and ensuring exceptional customer service across our retail operations. As Selling Supervisor, you will be responsible for leading a team of sales associates, managing daily store operations, and achieving sales targets whilst maintaining the highest standards of customer satisfaction. This role is instrumental in enhancing our retail presence and contributing to the overall success of our business in the retail and consumer products sector.

Key responsibilities

• Supervise and lead a team of sales associates to ensure consistent service delivery and achievement of sales targets
• Monitor daily sales performance and implement strategies to improve conversion rates and customer satisfaction
• Ensure proper stock management, inventory control and timely replenishment of merchandise on the sales floor
• Train and develop sales associates on product knowledge, sales techniques and customer service excellence
• Handle customer inquiries and complaints professionally, ensuring prompt resolution and customer retention
• Maintain store cleanliness, organisation and visual merchandising standards to enhance the shopping experience
• Prepare and analyse sales reports, providing insights and recommendations to management
• Conduct regular team meetings to communicate targets, promotions and performance expectations
• Ensure compliance with company policies, procedures and health and safety regulations
• Manage cash handling, point-of-sale systems and transaction accuracy

What we're looking for

• Proven experience in a retail supervisory or management position, preferably in the consumer products or handyman/hardware sector
• Demonstrated ability to lead and motivate a team, with strong interpersonal and communication skills
• Strong understanding of retail operations, sales management and customer service principles
• Proficiency in using point-of-sale systems and retail management software
• Excellent organizational and multitasking abilities, with the capacity to manage multiple priorities in a fast-paced environment
• Knowledge of inventory management and stock control procedures
• A track record of achieving or exceeding sales targets and key performance indicators
• Customer-focused mindset with the ability to handle challenging situations professionally
• Flexibility to work shifts, including weekends and public holidays as required by business operations
• High school diploma or equivalent qualification; retail management certification or relevant training is preferred

What we offer

At Robinsons Handyman Inc, we are committed to providing a supportive and rewarding work environment. We offer competitive remuneration commensurate with experience, opportunities for career development and advancement within our growing retail organisation, and a dynamic workplace culture that values teamwork and innovation. Our employees benefit from ongoing training and development programmes to enhance their skills and knowledge. We also provide a range of employee benefits designed to support your wellbeing and work-life balance, including flexible working arrangements where applicable. We believe in recognising and rewarding excellent performance and are dedicated to creating an inclusive workplace where all employees can thrive.

About us

Robinsons Handyman Inc is a leading retailer in the retail and consumer products sector, specialising in handyman and home improvement products. With a strong commitment to customer satisfaction and product quality, we have established ourselves as a trusted destination for customers seeking reliable tools, equipment and services. Our mission is to make quality handyman and consumer products accessible to all, whilst maintaining exceptional standards of service and integrity. We pride ourselves on our knowledgeable team, our extensive product range and our dedication to supporting both individual customers and businesses. Robinsons Handyman Inc operates multiple locations, with a growing presence in key retail destinations including EVO City in Kawit, Cavite.