Security Operations Associate

Qualfon Philippines, Inc.; Dumaguete; On-site; PHP 290,160 - 468,720; Full time

Job summary

Qualfon Philippines, Inc. is seeking a Security Specialist I to provide administrative and operational support to the site’s security program. The role involves monitoring security systems, processing access requests, maintaining records, and supporting audits and investigations.

Strong attention to detail and proficiency in MS Office are essential. The position focuses on maintaining security procedures, documentation, and compliance while developing foundational knowledge in CCTV operations,

Qualifications

• Bachelor’s degree in criminology, security management, criminal justice, business administration, or related field preferred.
• Up to 1 year of experience in security, compliance, administration, facilities management, or related function is advantageous.
• Basic knowledge of security principles and workplace security practices.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong written and verbal communication skills.
• Ability to prepare accurate reports and maintain documentation.
• Excellent attention to detail and organizational skills.
• Ability to follow established procedures and work instructions.
• Strong record-keeping and documentation capabilities.
• Willingness to learn security systems, tools, and processes.

Responsibilities

• Perform assigned daily security activities in accordance with company policies and procedures.
• Support the implementation of physical security requirements within the facility.
• Escalate security concerns, incidents, and policy violations to senior security personnel.
• Maintain strict confidentiality of security-related information.
• Monitor CCTV systems and report unusual activities or security concerns.
• Conduct routine checks to ensure cameras and equipment are operational.
• Document monitoring activities and equipment issues.
• Assist in retrieving CCTV recordings upon authorized request.
• Process approved access requests and maintain accurate access records.
• Monitor employee, contractor, and visitor access compliance.
• Maintain proper documentation and supporting records.
• Report access-related issues and unauthorized access attempts.
• Verify visitor registrations and required documentation.
• Ensure visitors comply with site security requirements.
• Maintain accurate visitor logs and records.
• Support client visits and security-related audits.
• Prepare daily, weekly, and monthly security reports.
• Maintain incident logs, access records, audit files, and security trackers.
• Update and manage information in security databases and spreadsheets.
• Ensure documentation is complete and properly filed.
• Assist with routine security inspections and audit preparations.
• Gather, organize, and maintain audit documentation and evidence.
• Track completion of corrective actions.

Skills

Basic security principles

Audit and compliance concepts

MS Office applications

Written and verbal communication

Report writing and documentation

Attention to detail

Organizational skills

Follow established procedures

Record-keeping

Willingness to learn security systems

Education

Bachelor’s Degree in Criminology, Security Management, Criminal Justice, Business Administration, or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Qualfon Philippines, Inc. is seeking a Security Specialist I to provide administrative and operational support to the site’s security program. The role involves monitoring security systems, processing access requests, maintaining records, and supporting audits and investigations.

Strong attention to detail and proficiency in MS Office are essential. The position focuses on maintaining security procedures, documentation, and compliance while developing foundational knowledge in CCTV operations,