Security Intelligence Analyst

Optum, a UnitedHealth Group Company; Quezon City; On-site; PHP 480,000 - 760,000; Full time

Job summary

Optum in the Philippines seeks a Security Intelligence Analyst to deliver real-time monitoring and situational awareness within the IOC, focusing on emerging incidents that could impact personnel, assets, or operations.

The role supports senior analysts by ensuring timely, accurate information for incident management and organizational continuity, with shift-based coverage across 24/7 operations.

Qualifications

• 1–3 years of experience in a security operations center, intelligence, emergency management, international relations, or related field.
• Demonstrated ability to rapidly review large volumes of information and identify relevant, time‑sensitive details.
• Strong written communication skills with the ability to summarize complex, fast‑moving situations clearly and concisely.
• Ability to remain calm, focused, and detail‑oriented in high‑tempo or high‑stress operational environments.
• Ability to work effectively within a rotational, shift‑based schedule supporting 24/7 operations.
• Strong organizational skills with the ability to manage multiple tasks and competing priorities.
• Basic familiarity with OSINT sources, social media monitoring, and situational awareness tools.
• Proficiency with standard office productivity tools (e.g., Microsoft Office applications).

Responsibilities

• Conduct continuous, real-time, all-source monitoring of global security events using OSINT, traditional media, and social media to identify incidents and risks with potential company impact.
• Triage incoming information and alerts, identifying relevant and actionable details affecting employees, facilities, operations, or major corporate activities.
• Provide initial situational awareness and preliminary operational context for security incidents such as natural disasters, civil unrest, terrorism, or other threats.
• Draft and disseminate timely incident notifications, flash alerts, and situational updates according to procedures.
• Maintain heightened monitoring during elevated threat periods, ensuring consistent information escalation on events impacting safety or continuity.
• Assist senior analysts with information collection, research, and data aggregation for incident response and trend tracking.
• Accurately capture and maintain incident logs, alerts, and actions for continuity and after-action review.
• Collaborate with GIO, Corporate Security, and cross‑functional stakeholders to share information and maintain situational awareness.
• Support rotational shift coverage, including surge needs outside of standard shifts.

Skills

Situational awareness

Analytical thinking

Written communication

Organization

Team collaboration

Professional adaptability

OSINT familiarity

Microsoft Office

Education

Bachelor level education or related

Tools

MS Office

Job description

Security Intelligence Analyst

Similar Roles: Intelligence Analyst, Security Intelligence Analyst, GSOC Analyst, Threat Intelligence Analyst, Risk Intelligence Analyst, OSINT Analyst, Situational Awareness Analyst, Global Security Analyst, Command Center Analyst, Intelligence Operations Specialist

Role Summary

The Security Intelligence Analyst provides real-time monitoring and situational awareness within the Global Intelligence Operations (GIO) – Intelligence Operations Center (IOC), focusing on emerging incidents and security developments that could impact company personnel, assets, operations, or major activities.

Operating under established procedures and escalation protocols, the analyst tracks a range of hazards—including crime, civil unrest, terrorism, environmental threats, and public safety events—to deliver timely situational awareness, initial assessments, and reporting that support operational decision-making during routine and crisis situations.

This role supports senior intelligence professionals by ensuring accurate, current information is available for effective incident management and organizational continuity.

Primary Responsibilities

• Conduct continuous, real-time, all-source monitoring of global security events using open-source intelligence (OSINT), traditional media, and social media platforms to identify incidents and emerging risks with potential company impact.

• Triage incoming information and alerts, identifying relevant and actionable details affecting employees, facilities, operations, executive travel, or major corporate activities.

• Provide initial situational awareness and preliminary operational context for security incidents, including natural disasters, civil unrest, terrorism, criminal activity, active assailant events, and other disruptive threats.

• Draft and disseminate timely incident notifications, flash alerts, and situational updates in accordance with established GIO, CSOC, and Corporate Security procedures.

• Maintain heightened monitoring during elevated threat periods, ensuring consistent information escalation on events impacting employee safety, assets, or operational continuity.

• Assist senior analysts with information collection, research, and data aggregation in support of incident response, trend tracking, special projects, or deeper analytical products.

• Accurately capture and maintain incident logs, alerts, and actions taken during shifts in accordance with established documentation standards to support continuity and after-action review.

• Collaborate with GIO personnel, Corporate Security partners, and cross‑functional stakeholders to ensure consistent situational awareness and information sharing.

• Support rotational shift coverage, including surge needs outside of standard shifts.

Required Qualifications

• 1–3 years of experience in a security operations center, intelligence, emergency management, international relations, or a related field; relevant academic experience or internships may be considered.

• Demonstrated ability to rapidly review large volumes of information and identify relevant, time‑sensitive, and actionable details.

• Strong written communication skills with the ability to summarize complex, fast‑moving situations clearly and concisely.

• Ability to remain calm, focused, and detail‑oriented in high‑tempo or high‑stress operational environments.

• Ability to work effectively within a rotational, shift‑based schedule supporting 24/7 operations.

• Strong organizational skills with the ability to manage multiple tasks and competing priorities simultaneously.

• Basic familiarity with OSINT sources, social media monitoring, and situational awareness tools.

• Proficiency with standard office productivity tools (e.g., Microsoft Office applications).

Required Skillsets and Competencies

• Situational awareness and attention to detail

• Operational discipline and adherence to defined procedures

• Analytical thinking within established guidelines

• Clear and concise written communication

• Problem solving and sound judgment within defined authority

• Organization, prioritization, and task management

• Team collaboration and information sharing

• Professional adaptability in a fast‑paced operational environment

Working Conditions

• In‑person role based within the Country Security Operations Center-Philippines (CSOC-PH)

• Shift work, day shift 0700-1530 local time, seven days a week. Analysts will work 5 days on/2 days off. Analyst schedules will rotate on a periodic basis.

• Fast‑paced, operationally focused environment supporting continuous security monitoring