Seasonal Onsite Healthcare CSR — Bacolod

TTEC Customer Care Management Philippines Inc; Iligan; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

₱10,000 Completion Bonus

PTO (paid time off)

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Seasonal Healthcare Customer Service Representative to work onsite in Bacolod. You’ll assist customers by answering inquiries, researching issues, and providing compassionate product guidance.

The role emphasizes excellent service and customer satisfaction within a supportive, learning-focused environment. Qualified candidates have at least a high school diploma and 6 months of customer service experience, plus basic computer skills.

Qualifications

• Completed senior high school or high school (old curriculum).
• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer skills

Product knowledge

Research ability

Education

High school diploma (senior high school or old curriculum)

Job description

TTEC Customer Care Management Philippines Inc is hiring a Seasonal Healthcare Customer Service Representative to work onsite in Bacolod. You’ll assist customers by answering inquiries, researching issues, and providing compassionate product guidance.

The role emphasizes excellent service and customer satisfaction within a supportive, learning-focused environment. Qualified candidates have at least a high school diploma and 6 months of customer service experience, plus basic computer skills.