Seasonal Onsite Healthcare CSR — Bacolod

TTEC Customer Care Management Philippines Inc; Iligan; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Completion bonus

Career development

Inclusive culture

Global learning team

Health & wellness benefits

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Seasonal Healthcare Customer Service Representative to be on site in Bacolod. You’ll help customers by answering inquiries, researching solutions, and guiding them to resolve issues with care and courtesy.

The role requires at least a senior high school diploma and 6 months of customer service experience, with computer literacy and a friendly, helpful mindset.

Qualifications

• Completed senior high school or high school (old curriculum).
• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer skills

Education

Senior/High school diploma

Job description

TTEC Customer Care Management Philippines Inc is seeking a Seasonal Healthcare Customer Service Representative to be on site in Bacolod. You’ll help customers by answering inquiries, researching solutions, and guiding them to resolve issues with care and courtesy.

The role requires at least a senior high school diploma and 6 months of customer service experience, with computer literacy and a friendly, helpful mindset.