SEA Content Operations Specialist

Nestle SA; Meycauayan; On-site; PHP 446,000 - 725,000; Full time

Job summary

Nestle Content Operations is seeking a coordinated professional to enable efficient and consistent execution of Southeast Asia content requirements. This role acts as the bridge between market stakeholders, B2B/B2C teams, Content Solutions, and partner agencies, ensuring briefs are complete, aligned with brand standards, and ready for execution.

You will manage project intake, brief assessment, content planning, quality assurance, approval coordination, and agency deployment, while refining

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Advertising, Multimedia, or related field.
• Minimum 2 years of experience in Content Operations, Marketing Operations, Digital Content Production, Project Coordination, or Agency Account Management.
• Experience handling multiple stakeholders, projects, assets, and deadlines in a dynamic, high-volume environment.
• Proven ability to interpret briefs and convert requirements into clear execution plans.
• Experience refining marketing and promotional content into concise consumer-facing messaging.
• Experience performing content quality reviews and coordinating approval workflows.
• Familiarity with agency briefing, order form management, production handoffs, and digital asset management.
• Strong planning, organizational, stakeholder management, and problem-solving skills.
• Advanced English communication skills, both written and verbal.
• Experience in FMCG, eCommerce, content adaptation, advertising, or multicultural corporate environments is an advantage.

Responsibilities

• Coordinate with Southeast Asia market stakeholders to gather campaign requirements, promotional offers, SKUs, assets, and project deliverables.
• Support alignment between B2B/B2C teams, Content Solutions, and specialist teams upon project initiation.
• Ensure all stakeholders have clear understanding of project scope and requirements.
• Review and interpret project briefs to identify objectives, deliverables, and execution needs.
• Validate completeness of project requirements and proactively follow up on missing information.
• Translate business requirements into actionable execution plans.
• Evaluate available assets, campaigns, SKUs, templates, tools, and references.
• Identify potential resource gaps and recommend solutions for efficient implementation.
• Support planning and prioritization across multiple projects.
• Maintain the Master Product Page as the single source of truth.
• Consolidate campaign assets, SKUs, content references, guidelines, and updates.
• Coordinate with cross-functional teams to ensure information remains accurate and up to date.
• Recommend content hierarchy, visual approach, and messaging direction based on project requirements and brand guidelines.
• Refine lengthy market-provided promotional content into concise, consumer-relevant headlines and key messages.
• Ensure messaging supports effective customer communication while maintaining approved offers and claims.
• Conduct comprehensive content reviews prior to submission.
• Verify content accuracy, consistency, completeness, and brand compliance.
• Identify and resolve discrepancies, errors, and quality issues.
• Prepare agency order forms, execution briefs, and project summaries.
• Document recommended headlines, supporting messages, content hierarchy, and execution instructions.
• Coordinate approval workflows with stakeholders and incorporate feedback until final sign-off.
• Distribute approved briefs to partner agencies such as Hogarth, Liganova, and local agencies.
• Ensure agencies receive complete requirements, assets, references, and brand guidelines.
• Support smooth handoff and execution readiness.

Skills

Content Operations

Marketing Operations

Digital Content Production

Project Coordination

Agency Management

Education

Bachelor's degree in Marketing, Communications, Business, Advertising, Multimedia, or related field

Job description

Nestle Content Operations is seeking a coordinated professional to enable efficient and consistent execution of Southeast Asia content requirements. This role acts as the bridge between market stakeholders, B2B/B2C teams, Content Solutions, and partner agencies, ensuring briefs are complete, aligned with brand standards, and ready for execution.

You will manage project intake, brief assessment, content planning, quality assurance, approval coordination, and agency deployment, while refining