Screening & Sanctions Ops Associate – Hybrid

HSBC Holdings plc; Quezon City; Hybrid; PHP 700,000 - 1,000,000; Full time

Job summary

HSBC Holdings plc in the Philippines seeks an experienced Associate – Screening Utility Operations to review and investigate alerts, ensure accurate match decisions, and support SLAs. The role requires a strong AML/sanctions background, familiarity with major screening tools, and the ability to handle complex cases while maintaining data quality.

Hybrid work arrangement offered. The candidate should have a Bachelor’s/Master’s in Business, Finance, Economics, or Accounting, plus exposure to

Qualifications

• A Bachelor’s/ Master’s degree in Business, Finance, Economics, Accounting or related field.
• Strong understanding of sanctions regulations (OFAC, UN, EU, UK HMT) and PEP classifications.
• Familiarity with watchlist screening systems such as Fircosoft, LexisNexis Bridger, Dow Jones, World-Check, Fiserv.
• Knowledge of alert handling, match evaluation, escalation protocols and quality standards.
• Solid understanding of screening methodologies (fuzzy/phonetic matching, transliteration, risk scoring).
• Experience in banking, financial services, fintech or BPO/KPO with regulatory exposure.

Responsibilities

• Review and investigate alerts escalated from Level 2 and classify as Potential/True Matches.
• Ensure productivity and quality targets; monitor SLAs and resource utilization.
• Prepare and present statistics/reports to management within agreed timescales.
• Complete investigations within Global Procedures and process standards.
• Monitor workflow and priorities according to procedures.
• Adhere to sanctions and AML trends; escalate issues promptly.
• Identify fraud/regulatory risks and escalate as required.
• Update timesheets and process information accurately.

Skills

Sanctions regulations knowledge

PEP classifications

Adverse media awareness

Alert handling

Data analysis

Excel experience

Education

Bachelor’s or Master’s degree in Business/Finance/Economics/Accounting

Tools

Fircosoft

LexisNexis Bridger

Dow Jones

World-Check

Fiserv

Job description

HSBC Holdings plc in the Philippines seeks an experienced Associate – Screening Utility Operations to review and investigate alerts, ensure accurate match decisions, and support SLAs. The role requires a strong AML/sanctions background, familiarity with major screening tools, and the ability to handle complex cases while maintaining data quality.

Hybrid work arrangement offered. The candidate should have a Bachelor’s/Master’s in Business, Finance, Economics, or Accounting, plus exposure to