SAP SD/CX Consultant

HRTX; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

HRTX is seeking an SAP SD/CX Consultant to join our team of experts. You will contribute to blueprinting, solution development, and application support across SAP Sales, CX, and related areas.

You will provide functional and technical SAP support, gather requirements, assess gaps, and develop solutions. Occasional international travel for workshops and training sessions may be required.

Qualifications

• Bachelor's degree required.
• 2+ years experience in SAP Sales and CX solutions as a functional/technical consultant.
• Knowledge of dependencies and integration with other SAP areas.
• Willing to travel abroad for onshore responsibilities such as workshops and training sessions.

Responsibilities

• Provide business, functional and technical support on SAP Sales and CX solutions.
• Gather requirements and assess gaps in current business processes and configurations.
• Provide technology consulting to develop alternatives and recommendations.
• Develop solutions for SAP Sales and CX requirements.
• Lead testing and defect resolution of implemented SAP Sales and CX solutions.
• May travel out of the country to drive workshops and training sessions with clients.

Skills

Interpersonal skills

Verbal and written communication

Team player

Work under pressure

Education

Bachelor's/College Degree

Job description

As an SAP SD/CX Consultant, you will be the part of our team of experts responsible for creating a detailed blueprint, developing solutions and providing application support for any of the following SAP Sales, Customer Experience (CX) and related areas:

• Customer Relationship Management (CRM)
• Cloud4Customer (C4C)
• Sales, Service or Marketing Cloud
• Customer Data Cloud
• Entitlement Management
• Billing and Revenue Innovation Management (BRIM)
• Contract Account Receivable and Payable (FI-CA)
• Emarsys
• Vistex
• SAP TM Transportation Management

Key Responsibilities

• Provide business, functional and technical support on SAP Sales and CX solutions
• Gather requirements and assess gaps in the current business processes and configurations
• Provide technology consulting expertise to develop alternatives and recommendations to address gaps
• Develop solutions for SAP Sales and CX requirements
• Lead testing and defect resolution of implemented SAP Sales and CX solutions
• May be required to travel out of the country to drive workshops and training sessions with clients

Qualification

Functional Experience

Requirements

• Must possess at least a Bachelor's/College Degree
• Preferably 2+ years experience in any SAP Sales and CX solutions as a functional/technical consultant
• Must demonstrate knowledge of the dependencies and integration with other SAP areas.
• Ready to travel out of the country for possible onshore responsibilities, such as providing technology consulting expertise, and driving workshops and training sessions.

Key Skills

• Good interpersonal skills, including strong verbal and written communication.
• Able to work under pressure without any supervision, and a good team player.