SAP CRM Functional Consultant — Hybrid Manila Role

Strata Results Group; Makati; Hybrid; PHP 1,200,000 - 1,600,000; Full time

Job summary

A leading consultancy firm based in the Philippines is seeking an experienced SAP CRM Functional Consultant to implement and optimize CRM solutions for various clients. The role involves gathering requirements, configuring SAP CRM modules, and ensuring integration with other systems. Ideal candidates should have over 5 years of experience in relevant modules, strong analytical skills, and the ability to work in a hybrid setup (3 days onsite). This position offers an opportunity to impact client operations positively while working in a dynamic environment.

Qualifications

• Minimum 5+ years of experience as an SAP CRM Functional Consultant.
• Hands-on experience in SAP CRM Sales, Service, and Marketing modules.
• Strong understanding of CRM processes, customer interactions, and business workflows.

Responsibilities

• Engage with business users to gather and document CRM functional requirements.
• Configure and customize SAP CRM solutions, ensuring alignment with business needs.
• Collaborate with cross-functional teams for seamless integration.
• Conduct system testing, user training, and provide post-implementation support.

Skills

SAP CRM Sales module

SAP CRM Service module

SAP CRM Marketing module

CRM processes understanding

Analytical skills

Communication skills

Tools

SAP Fiori

SAP S/4HANA

SAP CX

ABAP debugging

Job description

A leading consultancy firm based in the Philippines is seeking an experienced SAP CRM Functional Consultant to implement and optimize CRM solutions for various clients. The role involves gathering requirements, configuring SAP CRM modules, and ensuring integration with other systems. Ideal candidates should have over 5 years of experience in relevant modules, strong analytical skills, and the ability to work in a hybrid setup (3 days onsite). This position offers an opportunity to impact client operations positively while working in a dynamic environment.