SAP ABAP CRM Specialist: Incident & Enhancement Delivery

Siegen HR Solutions; Manila; On-site; PHP 350,000 - 550,000; Full time

Job description

• Experienced in application maintenance delivery including incidents resolution, problem management, minor enhancements and service management processes
• ITIL certification preferred
• Adept in working and interfacing with client end users to address incidents as well as deliver enhancement requests
• Developing and testing detailed functional / technical designs for business solution components
• Driving test planning and execution (break-fix, enhancements and problem management delivery)
• Degree or equivalent requirement with industry experience
• Desire to work in an information systems environment
• Excellent communication skills both in written and oral