Santa Rosa Onsite Customer Service Specialist

TTEC; Laguna; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

A leading customer service provider is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. This role involves answering customer communications and resolving issues. Ideal candidates will have a Senior High School diploma or at least 2 years of college education, alongside 6 months of customer service experience. The company offers professional development and a benefits package, including health and wellness incentives.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication skills

Product knowledge

Education

Senior High School diploma or at least 2 years of college education

Tools

Computer experience

Job description

A leading customer service provider is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. This role involves answering customer communications and resolving issues. Ideal candidates will have a Senior High School diploma or at least 2 years of college education, alongside 6 months of customer service experience. The company offers professional development and a benefits package, including health and wellness incentives.