Onsite Customer Service Associate — Santa Rosa Growth

TTEC; Laguna; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

A leading customer service company is seeking a Customer Service Representative to join their team in Santa Rosa, Laguna. You'll be responsible for answering customer communications and resolving issues with a positive attitude. The role requires a Senior High School diploma or 2 years of college education and 6 months of customer service experience. Enjoy a supportive work culture, professional development opportunities, and a benefits package that includes health and wellness incentives.

Qualifications

• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Ability to recognize, apply and explain product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Problem solving

Active Listening

Education

Senior High School diploma or at least 2 years of college education

Job description

A leading customer service company is seeking a Customer Service Representative to join their team in Santa Rosa, Laguna. You'll be responsible for answering customer communications and resolving issues with a positive attitude. The role requires a Senior High School diploma or 2 years of college education and 6 months of customer service experience. Enjoy a supportive work culture, professional development opportunities, and a benefits package that includes health and wellness incentives.