Salesforce Administrator, AI Automation

Acquire Intelligence; Pasig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO coverage for you and your family

Epic Yearly Kick-Off Parties with car

Value Awards recognition

Internal promotions for career growth

14th Month Pay with 5 years tenure

Generous referral incentives up to ₱42

Job summary

Acquire Intelligence in the Philippines is seeking a Salesforce Administrator to join our AI-focused Center of Excellence. You will shape how AI capabilities are deployed and governed at scale, owning configuration, access controls, and ongoing support across Salesforce, AgentForce, and Data Cloud.

You will collaborate with Customer Success, Product, Security, and Platform Engineering to ensure compliant, reliable deployments and rapid adoption of new AI features.

Qualifications

• 3 or more years of Salesforce administration experience, with a strong grasp of security models, profiles, permission sets, sharing rules, and user lifecycle management.
• Salesforce Administrator Certification is required; Advanced Administrator Certification is a strong advantage.
• Hands-on experience supporting enterprise Salesforce deployments and release management activities, including change sets or equivalent deployment processes.
• Familiarity with Salesforce Flows and declarative automation tools.
• Experience with AgentForce, Data Cloud, Einstein, or other Salesforce AI capabilities is highly desirable.
• Salesforce AI Associate Certification or equivalent exposure to AI platforms is a plus.
• Strong documentation, governance, and operational support skills with a meticulous approach to compliance and audit readiness.

Responsibilities

• Configure and administer Salesforce AgentForce environments, including creating, managing, and publishing AI agents with appropriate permissions and operational controls.
• Manage Data Cloud configuration, access controls, and ongoing platform enhancements supporting AI feature rollouts.
• Provision and manage user accounts, roles, profiles, permission sets, and security groups across Salesforce, AgentForce, and Data Cloud.
• Maintain access policies, enforce segregation of duties, and conduct periodic access reviews to support compliance with internal controls.
• Coordinate release activities across Sandbox, UAT, and Production environments, including deployment checklists, change control procedures, and post-release validation.
• Enforce Salesforce governance standards, maintain audit trails, and support Security and Compliance reviews for new AI capabilities.
• Monitor platform usage, license consumption, and configuration health, troubleshooting access, permission, and configuration issues as they arise.
• Partner with Platform Engineering on technical escalations, integration issues, and rollback or recovery activities when required.
• Support AI governance activities, release planning, and deployment readiness reviews as part of the AI Center of Excellence.
• Contribute to operational runbooks, training materials, and documentation standards that enable scalable and repeatable AI adoption.

Skills

Salesforce administration

Security models

Release management

Declarative automation

AgentForce

Data Cloud

Einstein

Tools

Salesforce Platform

Job description

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM? Come for a career, stay for the fun!

Here's what's waiting for you:

• HMO coverage for you and your family
• Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
• Recognition through our Value Awards — we celebrate your wins
• Real career growth with internal promotions
• Meaningful work with talented and supportive teams

Your future matters:

• 900 internal promotions every year
• 2,700+ leadership training courses

Extra rewards along the way:

• 14th Month Pay for employees who complete 5 years with us
• Generous referral incentives of up to ₱42,000 depending on the role

Enjoy work-life balance:

A SNAPSHOT OF YOUR ROLE

Join as a Salesforce Administrator specializing in AI and automation, where you will play a central role in shaping how cutting-edge AI capabilities are deployed and governed at scale. This is an opportunity to work at the intersection of Salesforce platform administration and emerging AI technology, contributing to an AI Center of Excellence alongside cross-functional teams across Customer Success, Product, Security, and Platform Engineering.

You will own the configuration, governance, and operational support of a Salesforce AI ecosystem that includes AgentForce, Data Cloud, and Einstein capabilities. If you thrive on building reliable, compliant systems and enabling teams to adopt new technology with confidence, this role is built for you.

YOUR DAILY RESPONSIBILITIES

• Configure and administer Salesforce AgentForce environments, including creating, managing, and publishing AI agents with appropriate permissions and operational controls
• Manage Data Cloud configuration, access controls, and ongoing platform enhancements supporting AI feature rollouts
• Provision and manage user accounts, roles, profiles, permission sets, and security groups across Salesforce, AgentForce, and Data Cloud
• Maintain access policies, enforce segregation of duties, and conduct periodic access reviews to support compliance with internal controls
• Coordinate release activities across Sandbox, UAT, and Production environments, including deployment checklists, change control procedures, and post-release validation
• Enforce Salesforce governance standards, maintain audit trails, and support Security and Compliance reviews for new AI capabilities
• Monitor platform usage, license consumption, and configuration health, troubleshooting access, permission, and configuration issues as they arise
• Partner with Platform Engineering on technical escalations, integration issues, and rollback or recovery activities when required
• Support AI governance activities, release planning, and deployment readiness reviews as part of the AI Center of Excellence
• Contribute to operational runbooks, training materials, and documentation standards that enable scalable and repeatable AI adoption

A BIT ABOUT YOU

• 3 or more years of Salesforce administration experience, with a strong grasp of security models, profiles, permission sets, sharing rules, and user lifecycle management
• Salesforce Administrator Certification is required; Advanced Administrator Certification is a strong advantage
• Hands-on experience supporting enterprise Salesforce deployments and release management activities, including change sets or equivalent deployment processes
• Familiarity with Salesforce Flows and declarative automation tools
• Experience with AgentForce, Data Cloud, Einstein, or other Salesforce AI capabilities is highly desirable
• Salesforce AI Associate Certification or equivalent exposure to AI platforms is a plus
• Strong documentation, governance, and operational support skills with a meticulous approach to compliance and audit readiness
• Experience in SaaS, Customer Success, Support, or Operations environments is advantageous
• Comfortable working with offshore or globally distributed teams
• A collaborative, process-oriented mindset with the ability to manage competing priorities across multiple cross-functional stakeholders

WHAT WE VALUE

We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions.
• Entrepreneurial Energy: Think like an owner. Solve like a founder.
• Fast with Intent: We move fast and deliver real results.
• Laugh and Learn: We don't take ourselves too seriously, just our results.

What are you waiting for? Come for a career, stay for the fun!