Salesforce Administrator

Penbrothers; Mandaluyong; Remote; PHP 400,000 - 600,000; Full time

Job summary

A leading HR and remote talent management company is seeking a Salesforce Administrator to enhance their Salesforce applications and integrations. This remote position requires a professional with at least 3 years of Salesforce experience and certification, focused on innovation and improvement in service delivery.

Benefits

Meaningful work & growth opportunities

Investment in employee career and welfare

Work with high-growth startups from home

Contribute to creating 1,400 Filipino jobs

Qualifications

• Minimum 3 years of Salesforce experience.
• Proven experience with Salesforce Flow.
• Excellent verbal and written communication.

Responsibilities

• Administer Salesforce to support business needs and growth.
• Design and implement solutions for business requirements.
• Document Salesforce processes and requirements.

Skills

Salesforce Flow

Communication skills

Client service skills

Adaptability

Critical thinking

Education

Salesforce Administrator Certification

Job description

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Role:

This role reports to the Director of Technology Services and Applications and is responsible for executing projects that involve configuration, customization, and implementation of Salesforce applications and third-party integrations. Additional responsibilities include maintaining systems and collaborating with internal stakeholders to build innovative solutions that support business objectives, strategies, and continuous improvement. A successful Salesforce Administrator will exemplify and champion our client’s values of providing quality service and recommendations to all associates and clients.

Work hours: 9:00 PM to 6:00 AM PH Time

Work setup: Remote

Responsibilities:

1. Administer Salesforce to support business needs and growth by maximizing features, efficiencies, and implementing system upgrades.
2. Review and analyze current Salesforce processes to improve user experience and productivity through change management initiatives.
3. Design and implement solutions to support new business requirements and requests from internal stakeholders.
4. Maintain expertise by staying updated on industry best practices and new Salesforce features, recommending process improvements.
5. Document the current Salesforce Org, including processes, security, objects, fields, flows, etc.
6. Perform administrative functions such as user account management, reports and dashboards, flows, and routine tasks.
7. Support end-users with technical assistance and training, and consult with stakeholders on new requirements and optimizations.
8. Analyze, evaluate, modify, test, and implement current and new software support systems across functional areas.
9. Document Salesforce requirements clearly and traceably.

Qualifications:

• 3+ years of Salesforce experience
• Proven experience with Salesforce Flow
• Salesforce Administrator Certification
• Excellent communication skills, both verbal and written
• Outstanding client service skills with timely request handling and issue resolution
• Adaptability to dynamic environments
• Critical thinking and inquisitiveness to challenge the status quo
• Ability to initiate and collaborate on projects
• Self-starter capable of working remotely with a virtual team

This job description is not exhaustive and duties may change at any time. We encourage applicants who meet most qualifications to apply, even if not all are met.

What You’ll Get:

• Meaningful work & growth opportunities
• Investment in employee career and welfare
• Work with high-growth startups from home
• Contribute to creating 1,400 Filipino jobs empowering global startups