Sales Support w/ experience in Lead Generation, Quote Creation, RFP, SAP

SGS & Co; Muntinlupa; On-site; PHP 300,000 - 540,000; Full time

Job summary

SGS & Co in Metro Manila seeks an Inside Sales Support professional to assist in preparing client quotations, manage CRM data, and update LIMS information. The role involves market research, customer communications, and coordinating with internal teams to ensure accurate, branded documents and timely responses.

The ideal candidate holds a science degree with experience in documentation, data entry, and CRM usage. Strong communication and attention to detail are essential.

Qualifications

• Bachelor’s degree in Chemistry, Environmental Science, or related science, or Associate’s with four years of industry experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Strong presentation and communication skills for customers and colleagues.
• Intermediate PC skills including email, Microsoft Office, job task applications, Internet, online data systems.
• Movement and vision requirements as per medical and safety guidelines.
• Travel is negligible.

Responsibilities

• Assist Inside Sales Managers by compiling documentation and client quotations.
• Enter/update quotes and information into CRM systems.
• Update Laboratory Information Management System (LIMS) data.
• Conduct market research and lead generation activities.
• Act as main contact for ship owners and customers requesting SGS services.
• Coordinate with ISMs and internal staff.

Skills

CRM systems

Documentation

Quotations

MS Office

Communication

Market research

LIMS

Customer service

Education

Bachelor’s degree in Chemistry, Environmental Science, or related science

Associate’s degree in Chemistry, Environmental Science, or related science with four years of experience

Tools

LIMS

MS Office

CRM systems

Job description

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Job Description

This member assists the Inside Sales Managers in compiling documentation, generating client quotations, client communications, entry/update of quotes and other information into CRM, update information in Laboratory Information Management System (LIMS), market research and other tasks as needed.

Qualifications

• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Assists in the compilation of documentation required for RFPs – certifications, resumes, etc.
• Generates quotes that are accurate and branded according to SGS standards
• Inputs quotations and RFPs into CRM systems
• Assists in follow up notifications on older existing deals
• Updates client owners, client names, and other information, as needed, in CRM systems
• Serves as the main points of contact for ship owners and other customers requesting SGS services
• Engages with customers to develop relationships based on trust and competence
• Markets research to include the following: o Internet search for articles on vertical markets, e.g. PFAS, Air, etc. o Lead generation and customer information: Search for contact lists in various markets (e.g, water districts) o Competitor website review and intel summary
• Updates data in LIMS for Affiliates.
• Communicates, as required, with ISMs and other internal staff.

Additional Information

• Bachelor’s degree in Chemistry, Environmental Science, or related science, or an Associate’s degree in Chemistry, Environmental Science, or related science, and four years of industry experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Intermediate personal computer skills including email, Microsoft Office, job task applications, Internet, On-line data system.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); and color vision (ability to identify and distinguish colors).
• Travel is negligible.