Sales Support Specialist – Night Shift, AR & Collections

Boomering inc; Mabalacat; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary package

Company-provided desktop/laptop setup

HMO on first day of hire

Pre-employment medical assessment

Job summary

Boomering is a leading BPO company located in Clark Freeport Zone, Pampanga, seeking a Sales Support to manage collections, AR processes, and customer communication. The role requires night shifts and strong English communication.

Join Boomering to contribute to efficient financial operations, collaborate with sales and accounting, and grow into a team leadership role within a dynamic environment.

Qualifications

• 2-3 years of Sales Support experience.
• Subject matter experience / trainer.
• Experience in UPS/FEDEX industry is preferred.
• Exposure to admin deliverables and program reporting.
• High initiative and drive.
• Good oral and written communication in English.
• Experience in telephone sales or technical support.
• Computer literacy and knowledge of telephone equipment and relevant software.
• Strong phone contact handling and active listening.
• Ability to multi-task, prioritize, and manage time effectively.
• Team-based work style with leadership potential.
• Willing to work night shifts.

Responsibilities

• Initiate collections activities for overdue accounts.
• Send collection letters, call customers and escalate to collections when needed.
• Investigate and resolve discrepancies in account balances.
• Generate reports on accounts receivable aging.
• Maintain and update records of all transactions and communications.
• Send credit applications to customers.
• Coordinate with sales and accounting to resolve AR issues.
• Input orders when needed.

Skills

Sales support

Communication skills

Telephone sales

Team player

MS Office

CRM software

Tools

MS Office

Job description

Boomering is a leading BPO company located in Clark Freeport Zone, Pampanga, seeking a Sales Support to manage collections, AR processes, and customer communication. The role requires night shifts and strong English communication.

Join Boomering to contribute to efficient financial operations, collaborate with sales and accounting, and grow into a team leadership role within a dynamic environment.