Sales Support (WFO | Nigh Shift)

Boomering inc; Mabalacat; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary package

Company-provided desktop/laptop setup

HMO on first day of hire

Pre-employment medical assessment

Job summary

Boomering is a leading BPO company located in Clark Freeport Zone, Pampanga, seeking a Sales Support to manage collections, AR processes, and customer communication. The role requires night shifts and strong English communication.

Join Boomering to contribute to efficient financial operations, collaborate with sales and accounting, and grow into a team leadership role within a dynamic environment.

Qualifications

• 2-3 years of Sales Support experience.
• Subject matter experience / trainer.
• Experience in UPS/FEDEX industry is preferred.
• Exposure to admin deliverables and program reporting.
• High initiative and drive.
• Good oral and written communication in English.
• Experience in telephone sales or technical support.
• Computer literacy and knowledge of telephone equipment and relevant software.
• Strong phone contact handling and active listening.
• Ability to multi-task, prioritize, and manage time effectively.
• Team-based work style with leadership potential.
• Willing to work night shifts.

Responsibilities

• Initiate collections activities for overdue accounts.
• Send collection letters, call customers and escalate to collections when needed.
• Investigate and resolve discrepancies in account balances.
• Generate reports on accounts receivable aging.
• Maintain and update records of all transactions and communications.
• Send credit applications to customers.
• Coordinate with sales and accounting to resolve AR issues.
• Input orders when needed.

Skills

Sales support

Communication skills

Telephone sales

Team player

MS Office

CRM software

Tools

MS Office

Job description

Our client is a successful company specializing in fisheries export that provides fresh, quality fish to customers without harming the environment. They are committed to preserving ocean waters and marine life. They also work with multiple conservative group foundations, governments, and world leaders to develop new technologies and processes that are becoming industry standards, while they continue to charge a head in new groundbreaking areas of fishery data collection, management, and conservation.

JOB DESCRIPTION FOR A SALES SUPPORT Your Responsibilities as a Sales Support would be:

• Initiate collections activities for overdue accounts.
• Sending collection letters, call customers and escalation to collections if needed.
• Investigate and resolve any discrepancies or irregularities in account balances.
• Generate reports on accounts receivable aging.
• Maintain and update records of all transactions, communications, and correspondence.
• Sends credit application to customer
• Communicate with other departments such as sales and accounting to resolve issues related to accounts receivable to address customer concerns
• Input orders when needed

Qualifications as a Sales Support:

• At least 2-3 years of Sales Support Experience.
• Subject Matter Experience / Trainer
• Experience in UPS/FEDEX industry is preferred.
• Exposure to admin deliverables and program reporting
• Must have a high level of initiative and drive.
• Must have good oral and written communication skills in English.
• Experience involving telephone sales and/or technical support.
• Computer literate and Tech savvy with knowledge of telephone equipment and relevant computer programs.
• Strong phone contact handling skills and active listening ability.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to work in a team-based environment and Excellent organizational and leadership skills.
• Someone who can work unsupervised and have the ambition to become a team leader.
• Willing to work on a night shift schedule.

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves o Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pay.

About Boomering: Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga. Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success. Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference. Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are. Website: Boomering Career Portal: Boomering Jobs Facebook and LinkedIn: FB: Boomering Careers LinkedIn: Boomering Careers