Sales Support Specialist

Pioneer Trucks; Cabuyao; On-site; PHP 400,000 - 600,000; Full time

Job summary

Pioneer Trucks is seeking a proactive Sales Support Specialist to enhance the Telematics Team's efficiency. This role involves coordinating client needs, preparing proposals, and supporting sales activities in a dynamic, tech-driven environment. Ideal candidates will have a strong customer focus and excellent organizational skills to thrive in this fast-paced position.

Benefits

Competitive Salary Package

Health Insurance Plan

Government Benefits (SSS, PhilHealth, PAG-IBIG)

Paid Service Incentive Leave

Opportunities for Professional Development

Qualifications

• Bachelor’s degree in relevant fields required.
• 1-2 years of sales support experience preferred.
• Strong communication and attention to detail.

Responsibilities

• Assist sales team with quotations and proposals.
• Manage client records and inquiries.
• Coordinate logistics for installations and support.

Skills

Communication

Organization

Detail-oriented

Customer focus

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Tools

Microsoft Office Suite

Customer Relationship Management (CRM) systems

Job description

The Sales Team is a dynamic and results-driven group at the forefront of driving our growth and success. Responsible for building and maintaining strong customer relationships, we play a key role in expanding market reach, increasing revenue, and delivering exceptional service to our clients.

Operating under the broader Sales Team, the Telematics Team is a specialized unit focused on providing tailor-fit fleet management solutions to our clients.

We are seeking a proactive and tech-savvySales Support Specialistto support the day-to-day operations of our Telematics Team. The Sales Support Specialist will play a key role in coordinating customer requirements, preparing proposals, assisting with order processing, and ensuring smooth communication. If you are detail-oriented, organized, and eager to grow in a fast-paced, technology-driven environment, apply today!

Key Responsibilities:

• Assist the sales team in preparing quotations, proposals, and presentations for telematics products and services.
• Manage client records, handle inquiries, and follow up with clients who have already received quotations to help convert them into sales.
• Coordinate with logistics, technical, and service teams to ensure timely demo scheduling, installations, and after-sales support.
• Monitor and update inventory availability of telematics devices and accessories.
• Respond to client inquiries and escalate technical issues to appropriate teams when needed.
• Provide administrative support such as preparing invoices and delivery receipts, and ensuring all documentation complies with company policies and client requirements.
• Maintain updated knowledge of telematics products, features, and industry trends to assist the sales team effectively.
• Support the onboarding of new clients by coordinating training, activation, and account setup.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• At least1-2 years of relevant experience in sales support and customer service(experience in tech or fleet-related industries is a plus!)
• Strong communication and interpersonal skills, with keen attention to detail
• Organized, detail-oriented, and able to manage multiple administrative tasks efficiently
• Proficiency in Microsoft Office Suite; familiarity with Customer Relationship Management (CRM) systems is a plus
• Customer-focused mindset with a proactive and resourceful attitude

Benefits:

• Competitive Salary Package
• Health Insurance Plan
• Government Benefits (SSS, PhilHealth, PAG-IBIG, Paid Service Incentive Leave)
• Opportunities for Professional Development and Career Growth

Who We Are:

Pioneer Truck Parts and Equipments Corporation is an import-based company specializing in the wholesale and retail of high-quality European trucks and trailer parts for a wide range of truck models. As the trusted one-stop shop for all truck-related needs across the Philippines, our success is built on a foundation of exceptional quality, unparalleled customer service, and operational excellence.

We are committed to fostering an equitable, inclusive, and growth-focused environment where every team member is empowered to excel. Our dedication to continuous improvement and innovation drives us forward, ensuring we remain a leader in the industry.