Sales Support & Operations Coordinator

DDC Coolmakers & Powerbuilders Corporation; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Health and wellness support

Professional development opportunities

Career advancement

Job summary

DDC Coolmakers & Powerbuilders Corporation in Quezon City, Metro Manila is seeking a Sales Support to bolster the sales team with administrative and operational tasks. The role focuses on processing orders, maintaining customer databases, and coordinating with logistics to ensure timely product delivery.

The ideal candidate will have a high school diploma, experience in retail or customer service, and strong English/Filipino communication skills, with proficiency in Microsoft Office and CRM or

Qualifications

• High school diploma minimum; further education in retail, business administration or customer service is advantageous
• Experience in a retail, sales support or customer service environment preferred
• Excellent verbal and written communication in English and Filipino

Responsibilities

• Provide administrative support to the sales team, including scheduling appointments, handling inquiries and processing orders
• Maintain accurate customer databases and sales records
• Coordinate with warehouse and logistics teams to ensure timely delivery and order fulfilment
• Prepare sales documents, quotations and proposals for sales reps
• Handle calls and emails, directing inquiries or resolving issues
• Monitor inventory levels and communicate stock availability to sales staff
• Assist in organizing sales events, product demos and promotions
• Generate sales reports and performance metrics for management
• Liaise between customers, sales team and other departments to smooth transactions
• Support implementation of sales strategies and initiatives

Skills

Verbal communication

Written communication

English

Filipino

Organisational skills

Multitasking

CRM systems

POS systems

Team collaboration

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

POS systems

Job description

DDC Coolmakers & Powerbuilders Corporation in Quezon City, Metro Manila is seeking a Sales Support to bolster the sales team with administrative and operational tasks. The role focuses on processing orders, maintaining customer databases, and coordinating with logistics to ensure timely product delivery.

The ideal candidate will have a high school diploma, experience in retail or customer service, and strong English/Filipino communication skills, with proficiency in Microsoft Office and CRM or