Sales Support – CRM Experience

optiBPO; Mabalacat; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading company in sales support seeks a detail-oriented Sales Support professional in Clark, Pampanga. This role involves analysis, customer assistance, and collaboration with sales teams to enhance efficiency. Join a team dedicated to creating innovative solutions while enjoying excellent in-house perks and opportunities for growth.

Benefits

In-house medical coverage

HMO coverage

Learning opportunities

Qualifications

• 1-2 years of experience in sales support or lead generation.
• Proficient in English, both written and verbal.
• Experience working with Western companies preferred.

Responsibilities

• Conduct sales analysis and maintain sales systems.
• Assist sales executives with administrative tasks.
• Manage and nurture inbound leads into sales opportunities.

Skills

Analytical skills

Communication skills

Customer support skills

Multitasking abilities

Education

Bachelor’s degree in Marketing, Business, or related field

Tools

MS Office

CRM software

Job description

Job Category: Sales

Job Location: Clark, Pampanga

Be part of a team with over 20 years of service experience! If you are a Sales Support professional seeking a great opportunity, this might be the perfect role for you. Apply now!

Why you will love working with this client? This client has over 20 years of expertise in service efficiency, equipment reliability, and technical support in Australia. They provide flooring and construction contractors with access to safer, smarter, and faster solutions to complete their construction, flooring, or concrete preparations on time. You can be part of their team!

Location / Shift: Clark Office, Mid Shift

NOTE: You must be willing to work in the office at the above location to apply for this position.

Job Description: We are seeking an experienced Sales Support to join our dynamic team. If you thrive in a fast-paced environment and are detail-oriented, customer-focused, with excellent organizational and communication skills, this role is perfect for you! As a Sales Support, you will facilitate the sales process by providing crucial support to the sales team and customers, ensuring prompt resolution of sales-related issues.

Responsibilities & duties

• Conduct sales analysis
• Update and maintain data in sales systems
• Assist sales executives with daily administrative tasks
• Arrange appointments with prospects as directed by sales executives
• Follow up on leads and set up new accounts
• Collaborate with account managers on sales strategies
• Manage and nurture inbound leads to convert into sales opportunities
• Assist in preparing proposals and product demos
• Provide accurate and timely information to management
• Develop strong product and service knowledge to facilitate sales

Qualifications

• Excellent verbal and written English communication skills
• Strong customer support skills
• Analytical and multitasking abilities
• Highly organized and efficient
• Proficient in MS Office (Word, Excel, Outlook)
• Experience with CRM software
• Experience working with Western companies (preferred)
• Bachelor’s degree in Marketing, Business, or related field
• 1-2 years of experience in sales support or lead generation

Why join optiBPO?

optiBPO is an exciting workplace with talented professionals supporting clients across Australia, New Zealand, the US, Canada, UK, and Europe. We help build and manage offshore teams in the Philippines. Enjoy great perks like in-house medical and HMO coverage. We promote a collaborative, creative, and healthy work environment, and support your career growth through learning opportunities.