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St. Paulina's Marketing Inc is seeking a proactive Sales Associate to be the face of the brand, driving sales growth and delivering exceptional service. You will understand customer needs, recommend suitable products, and close sales to help meet individual and team revenue goals.
You will greet customers, apply product knowledge, and maintain store displays while processing transactions accurately. The role requires flexibility to work weekends and evenings as business demands.
We are seeking a proactive, target-driven Sales Associate to join our team. In this role, you will be the face of our brand—driving sales growth, engaging customers, and providing exceptional service. You will be responsible for understanding customer needs, recommending appropriate products or services, and closing sales to meet individual and team revenue goals.
Customer Engagement: Greet customers warmly, build rapport, and identify their needs through active listening and effective questioning.
Product Knowledge: Maintain in-depth knowledge of all products/services, promotions, pricing, and company policies to offer tailored recommendations and demonstrations.
Sales Generation: Achieve and exceed daily, weekly, and monthly individual sales targets while contributing to overall team goals.
Pipeline & Relationship Management: Follow up on leads, nurture existing client relationships, and generate repeat business through excellent post-purchase service.
Transaction Processing: Handle point-of-sale (POS) systems accurately, process cash/credit transactions, and assist with financing or invoicing as needed.
Store Maintenance & Inventory: Ensure product displays are clean, well-stocked, and visually appealing. Assist with inventory audits, stock replenishment, and receiving shipments.
Market Feedback: Communicate customer feedback, market trends, and competitor activity to store management to help improve offerings.
Experience: High school diploma or equivalent; proven experience in retail, direct sales, or customer service is preferred.
Communication: Strong verbal and written communication skills with the ability to persuade and present products confidently.
Interpersonal Skills: High emotional intelligence, active listening, and a friendly, approachable demeanor.
Technical Proficiency: Basic computer skills and familiarity with POS systems, inventory management software, or CRM tools.
Math & Numeracy: Ability to perform basic math calculations quickly for processing transactions and discounts.
Flexibility: Willingness to work flexible hours, including weekends, evenings, and holidays, as business needs dictate.