Sales Specialist - Work from Home (Chiropractic/Healthcare)

Twoconnect; Philippines; Remote; PHP 35,000 - 45,000; Full time

Job summary

A leading sales agency is looking for a driven Appointment Setter to engage warm leads, qualify prospects, and book appointments with precision. Candidates should have strong communication skills, experience in sales or appointment setting, and the ability to manage high-volume outbound calls effectively. The role offers flexible working hours and various benefits, including health coverage and career development opportunities.

Benefits

Work from home

HMO with 1 free dependent

20 annual leaves + 1 birthday leave

Work from home allowances

Career development opportunities

Qualifications

• 1–3 years of sales or appointment setting experience, ideally in a call center.
• Strong English fluency with a clear accent preferred.
• Proven ability to engage with Australian or New Zealand clients.

Responsibilities

• Follow up on warm leads generated by automation.
• Book appointments into the sales team’s calendar accurately.
• Ensure prospects are financially committed by collecting payments.

Skills

Communication skills

Sales experience

Objection handling

CRM proficiency

Organizational skills

Education

Bachelor’s degree or equivalent experience

Tools

Go High Level CRM

Power dialers

Job description

We are looking for a driven and persuasive Appointment Setter to join our fast-paced sales team. This role involves engaging warm leads, qualifying prospects, and booking appointments with precision and professionalism. You’ll be working with high-volume outbound calls, CRM systems, and payment processing to ensure a smooth sales pipeline. Ideal candidates will have strong communication skills, a confident phone presence, and a deep understanding of Australian and New Zealand markets. If you're target-driven, tech-savvy, and thrive in a dynamic environment, we’d love to hear from you.

Responsibilities:

• Follow up promptly on warm leads generated by automation, AI bots, and marketing campaigns.
• Conduct systematic follow-ups with leads who have not yet booked or paid, ensuring consistent pipeline activity.
• Qualify prospects to ensure alignment with agency services and objectives.
• Meet or exceed daily/weekly appointment-setting and conversion targets.
• Manage high volumes of outbound calls using power dialers and CRM systems (e.g. Go High Level).
• Handle objections effectively and move leads through the sales pipeline to confirmed appointments.
• Book appointments into the sales team’s calendar with accurate details and notes.
• Ensure prospects are both booked and financially committed by collecting required payments.
• Maintain accurate records of calls, payments, follow-ups, and lead interactions within the CRM.
• Friendly communication style to suit Australian and New Zealand markets, using local lingo and cultural awareness.
• Collaborate with the wider sales and marketing teams to optimise scripts, objection handling, and outreach strategies.
• Contribute ideas and feedback to improve sales processes and overall team performance.
• Other role specific duties as they arise.

Requirements:

• Bachelor’s degree preferred but not essential. Equivalent work experience will be highly regarded.
• 1–3 years of sales or appointment setting experience, ideally in a call centre, telesales, or high-volume sales environment. Healthcare experience is highly regarded.
• Strong English fluency with a clear, neutral, or American accent preferred.
• Proven ability to engage with Australian and/or New Zealand clients; understanding of local communication style and lingo.
• Experience with CRM platforms (Go High Level highly regarded) and power dialers.
• Confident phone presence with strong objection-handling and persuasion skills.
• Ability to thrive in high-volume, high-velocity environments.
• Comfortable and accurate when processing payments, including handling card details and securing deposits.
• Highly organised with the ability to manage and track multiple follow-ups and call-backs.
• Demonstrated team leader or mentoring experience, with the ability to guide and support others.
• Technically savvy, with the ability to quickly learn and use digital tools, CRM systems, dialers, and payment platforms.
• Self-motivated, target-driven, and able to work independently.
• Willingness to learn about chiropractic practices and adapt sales approaches accordingly.

What We Offer:

• Work from home
• Monday to Friday 6:00AM – 3:00PM or 7:00 AM - 4:00 PM PHT (adjustments will be made for AU daylight saving time)
• HMO with 1 free dependent and other medical reimbursements
• 20 annual leaves + 1 birthday leave
• Work from home allowances
• Government-mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success