A clothing retailer in Cebu City is seeking a Customer Service Associate to provide exceptional service, assist customers in selecting items, and manage transactions. The ideal candidate should have a high school diploma, excellent communication skills, and the ability to work in a fast-paced environment. Previous retail experience is preferred. This position offers opportunities to develop customer relations and teamwork skills.
Qualifications
Excellent communication and interpersonal skills are essential.
Experience in retail or sales is preferred.
Ability to work in a fast-paced environment.
Responsibilities
Greet customers warmly and provide excellent customer service.
Assist customers in selecting clothing items.
Process transactions at the cash register.
Skills
Excellent communication and interpersonal skills
Organizational skills
Problem-solving skills
Basic math skills
Education
High school diploma or equivalent
Job description
Responsibilities
Greet customers warmly and provide excellent customer service.
Assist customers in selecting clothing items that suit their needs and preferences.
Provide information about products, promotions, and store policies.
Ensure merchandise is neatly displayed and stock levels are maintained.
Process transactions at the cash register, including handling cash, credit cards, and returns.
Handle customer inquiries and resolve complaints professionally.
Assist with inventory management, restocking, and tagging items.
Monitor store cleanliness and maintain a tidy work area.
Qualifications
High school diploma or equivalent.
Previous retail or sales experience (preferred but not mandatory).
Excellent communication and interpersonal skills.
Friendly and approachable demeanor with a focus on customer satisfaction.
Ability to work in a fast-paced environment and handle multiple tasks.
Strong organizational and problem-solving skills.
Flexibility to work shifts, including weekends and holidays.
Basic math skills for processing payments and giving change.