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PayJoy is seeking a Sales Operations Analyst to drive regional projects and metrics across markets, turning CRM and sales data into a reliable view for leaders. You will coordinate with GTM, Data, Fraud, and Merchant Operations to keep initiatives on track and surface performance issues early.
The role emphasizes building a robust set of performance metrics, forecasting accuracy, and cross-country collaboration to inform strategic decisions.
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role exists to give the Sales Operations function the capacity to execute projects across all of PayJoy's markets. The Sales Operations Analyst is the driving arm behind the team's regional projects, owning the metrics that measure how our sales force performs (rep productivity, target attainment, cost per sale, forecasting accuracy, and growth versus market penetration) and building the frameworks that surface performance issues early. By turning scattered CRM and sales data into a reliable, consistent view, and by managing cross-market initiatives, this role lets leaders make faster, better-informed decision
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening