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Job summary
A retail management company in the Philippines is seeking to fill customer service positions. Responsibilities include greeting customers, handling transactions, and maintaining store order. Candidates should be customer-oriented, reliable, and possess strong communication skills. Experience in retail is preferred but not required. Willingness to work shifting schedules and weekends is essential.
Qualifications
Experience in retail or customer service is preferred.
Basic knowledge of handling cash and POS systems is an advantage.
Must be physically fit and presentable.
Responsibilities
Greet customers and provide assistance in a friendly manner.
Handle point-of-sale transactions accurately.
Maintain cleanliness and orderliness of the store.
Replenish stocks and monitor inventory levels.
Address customer questions and complaints promptly.
Skills
Strong communication skills
Interpersonal skills
Customer-oriented
Positive attitude
Education
College Level; degree in Business, Marketing, or related field
Job description
Responsibilities
Greet customers as they enter the store and provide assistance in a friendly and professional manner.
Recommend and promote products or services based on customer needs.
Handle point-of-sale (POS) transactions including cash, credit, and mobile payments accurately.
Maintain cleanliness, orderliness, and proper display of products in the store.
Replenish stocks and ensure shelves are always fully stocked and well-organized.
Monitor inventory levels and report low stocks or fast-moving items to the store supervisor.
Assist in implementing promotional campaigns and in-store marketing activities.
Address customer questions, feedback, or complaints promptly and courteously.
Perform regular checks to ensure store policies and safety standards are being followed.
Support periodic inventory counts and other store-related tasks as assigned.
Qualifications
College Level; a degree in Business, Marketing, or any related field is a plus.
Experience in retail or customer service is preferred but not required.
Strong communication and interpersonal skills.
Customer-oriented, reliable, and with a positive attitude.
Basic knowledge of handling cash and POS systems is an advantage.
Willing to work on shifting schedules, weekends, and holidays.