Sales Operations & Support Analyst

Vertiv Group; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Vertiv Group in the Philippines is seeking a Sales Operations & Support Analyst to join our Pricing team. You will collaborate with pricing and IT to implement and manage pricing and multipliers in Oracle ERP and other repositories such as Configure One and Trinergy Cube, handling daily requests from multiple departments.

The role emphasizes accuracy, cross-functional collaboration, and reporting. You will maintain price lists, set discounts, and prepare pricing metrics for IT, Sales, and MDM,

Qualifications

• Degree-level qualification.
• 2-3 years in analytical roles or ERP maintenance.
• Fluent in English with strong communication skills.
• Proficiency in Excel and Windows applications.
• Experience with ERP systems and pricing tools.

Responsibilities

• Pricing implementation in Oracle for all products.
• Manage price lists and discount settings.
• Coordinate with Order Processing, Engineering, Sales on pricing.
• Assist with pricing reports and metrics.
• Maintain pricing data accuracy across systems.

Skills

Communication

Analytical skills

VBA

Excel proficiency

Project management

Matrix management

Time management

English fluency

Remote collaboration

Education

Degree-level qualification

Tools

Oracle ERP

Configure One

Trinergy Cube

Excel

Job description

Sales Operations & Support Analyst

Company : Vertiv Group
Job Type : Full Time Philippines

Job Description - Sales Operations & Support Analyst

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone:Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Position Summary:

ThePrice Administrator will collaborate with the Pricing team to implement and manage pricing and multipliers in Oracle ERP and other relevant price repositories, such as Configure One and Trinergy Cube. This role involves managing daily pricing requests from various departments and serving as the primary contact for all price changes in Oracle and Configure One, for both Direct and Channel business.

Job Responsibilities:

• Pricing Implementation in Oracle:
  • Manage pricing for all products within Oracle (Sales Inventory Organization and Plant environment).
  • Handle IPL (Internal Price List) and multipliers, transfer price, local street price (SPL), qualifiers/modifiers, price families, and country/region tables for list prices.
  • Calculate prices at the partner level for IT Channel Partners and Key Accounts.
  • ERP Multiplier Implementation:
  • Implement multipliers by country, channel, customer, and product family.
• Price List Management:
  • Implement price lists in quoting tools and other repositories (e.g., apps or sales tools).
  • Set up and maintain discount settings in Oracle and linked sales tools by product, customer, customer type, and channel.
• Support and Coordination:
  • Assist various departments (Order Processing, Engineering, Sales, etc.) with daily pricing requests.
  • Work with the Master Data Management Team to set up prices for new items and coordinate item attributes for automatic price calculation in Oracle.
• Reporting and Metrics:
  • Assist with pricing reports, analyses, and information for IT, Sales, OPC, MDM, etc.
  • Support the creation and maintenance of pricing metrics and related documentation.
• Data Accuracy and Maintenance:
  • Perform regular price checks to ensure data accuracy in Vertiv systems (Oracle, C1), including monthly audits.
  • Maintain all pricing files, including trimmer tables, regional price lists, internal documentation, and pricing procedures.

Qualifications:

• Degree-level qualification.
• 2-3 years in analytical roles or ERP maintenance.
• Skills:
  • Excellent verbal and written communication for senior audiences.
  • Strong research and analytical skills.
  • VBA knowledge (a plus).
  • Proficiency in Windows applications, especially Excel.
  • Project management capabilities.
  • Ability to work in a matrix management structure.
  • Effective time management.
  • Fluent in English.
  • Experience with virtual/remote teams.

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for...

About the Company

Vertiv Group