Sales Operations Manager

Hammerjack Pty Ltd; Taguig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading business solutions provider is seeking a Sales Operations Manager in Taguig City to lead and manage a team of resource management executives. Responsibilities include aligning team activities with organizational goals, monitoring recruitment performance, and ensuring compliance with regulatory requirements. Ideal candidates will have a strong leadership background in sales or operations and relevant HR experience. This role is based onsite and offers a full-time employment contract.

Qualifications

• Experience in managing teams in a sales or operational capacity.
• Strong background in HR practices and compliance management.
• Ability to design initiatives fostering positive work culture.

Responsibilities

• Lead a team of resource management executives and sales coordination team.
• Monitor performance in recruitment, employee relations, and training.
• Collaborate with HR Manager on policies and resource allocation.
• Guide team in providing sales solutions to business leaders.
• Ensure compliance with business permits and licenses.

Skills

Leadership

Resource management

Sales coordination

Employee relations

HR policy development

Job description

Overview

Role: Sales Operations Manager

Work setup: Onsite

Location: BGC, Taguig City

Employment Type: Full Time

The Senior Operations Manager is responsible in managing resource management team and the clients they support. This person will take full ownership on supervising, managing and motivating this team.

Responsibilities

• Leading a team of resource management executives and sales coordination team.
• Provide guidance to ensure that activities align with the organization's overall goals and objectives.
• Monitor the performance in handling recruitment, employee relations, training, and compliance.
• Collaborate with the HR Manager to develop, review, and update HR policies and procedures.
• Ensure the HR department has adequate resources, including budget and manpower, to carry out its functions effectively.
• Guide the team in providing tailored sales solutions, coaching, and advice to business unit leaders.
• Monitor the effectiveness of initiatives like change management, employee engagement, MSA documents, SOW, Contract documents and workforce planning.
• Ensure the team collaborates effectively with other teams (e.g., recruitment, learning and development) to meet business unit needs.
• Design and implement initiatives that foster a positive work culture and improve organizational performance.
• Monitor all client meetings effectively.
• Assist the team in maintaining relationships with senior leaders at clients, understanding their needs, and aligning recruitment support with these needs.
• Collaborate on budgeting processes, providing oversight to ensure adherence to financial plans.
• Responsible for monitoring compliance deadlines to ensure that all business permits and licenses are renewed on time, preventing costly penalties.
• Advising the team on compliance risks, ensuring that they are aware of potential regulatory issues and providing strategies to mitigate them effectively