Sales Operation Assistant - Work from Home

Twoconnect Careers; Philippines; Remote; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Work from home

HMO coverage for dependents

WFH allowances

Government-mandated benefits

Job summary

Twoconnect Careers is seeking a Sales Operation Assistant to provide executive, administrative, and sales support to the Sales Director and senior managers. You will assist with CRM management, client communications, quotes, proposals, tender follow-up, and board reporting.

This role also covers email and calendar management, document control, reporting, travel, events, process documentation, and continuous improvement of sales processes to keep activity moving smoothly.

Qualifications

• Minimum 4+ years’ experience in executive assistance or sales administration.
• Experience with CRM software and maintaining client records.
• Strong email and calendar management and documentation skills.
• Excellent English communication and professional discretion.
• Ability to work remotely and manage multiple tasks.

Responsibilities

• Provide executive, administrative, and sales support to the Sales Director and senior managers.
• Prepare client proposals, quotations, and supporting documents.
• Manage CRM entries for deals, opportunities, and records.
• Support account management by following up client communications and tracking responses.
• Handle client correspondence on behalf of managers as required.
• Manage emails, tagging, sorting, filing, and organising communications for review.
• Coordinate calendars, meetings, demos, and travel arrangements.
• Provide personal assistant support including scheduling and general coordination.
• Assist with document formatting, version control, and professional documents.
• Conduct online research and lead discovery to support sales activity.
• Assist with tender follow-up and sourcing new contacts.
• Prepare weekly and monthly reports for sales and operations.
• Support board reporting by gathering information from stakeholders.
• Help document internal policies and processes.
• Utilize automation tools to streamline admin and sales processes.

Skills

Executive support

Sales administration

CRM management

Proposal preparation

Email management

Calendar management

Document control

Reporting

Travel planning

Research

Tools

CRM software

Microsoft Word

Excel

Job description

The Sales Operation Assistant will provide executive, administrative, and sales administration support to the Sales Director and senior managers. This role will support CRM management, client communications, quotes, proposals, tender follow-up, board reporting, email and calendar management, document control, reporting, travel, events, and process documentation to help keep sales activity and business operations organised and moving efficiently.

• Support the Sales Director and senior managers with day-to-day executive, administrative, and sales support requirements.
• Prepare client proposals, quotations, and supporting documents ready for final review.
• Set up, update, and manage client deals, opportunities, and records within the CRM database.
• Support account management activity by following up client communications, tracking responses, and helping ensure deals remain on track.
• Act as client support by responding to client correspondence on behalf of managers where required.
• Manage email correspondence, including tagging, sorting, filing, and organising communications for manager review and action.
• Manage calendars, meetings, appointments, demos, and schedules to ensure manager time is well organised and accounted for.
• Provide personal assistant support where required, including email, calendar, travel, scheduling, and general coordination tasks.
• Schedule appointments, meetings, and demos for the sales team with qualified leads, ensuring all activity is documented in the CRM.
• Assist with document management, formatting, version control, and preparation of professional business documents.
• Conduct online research, data collection, LinkedIn research, and lead searching to support sales and business development activity.
• Assist with tender follow-up, sourcing new contacts, and supporting opportunities outside existing business channels.
• Prepare weekly and monthly reports, including sales, activity, board, and operational reporting where required.
• Assist with board report preparation by gathering information from relevant stakeholders and preparing supporting documentation.
• Support the preparation and documentation of internal company policies, procedures, systems, maintenance manuals, and process documents.
• Use automation tools and integrations to streamline administrative and sales support processes where applicable.
• Coordinate travel bookings, event attendance planning, event staff bookings, and entertainment organisation where required.
• Maintain high professional standards, support team culture, and uphold company values in all internal and external communication.
• Other position-level duties as they arise.

Requirements

• Minimum 4+ years’ experience in executive assistance, sales administration, business administration, client support, or a similar administrative support role.

• Experience supporting senior leaders, directors, managers, or sales teams in a fast-paced business environment.
• Experience with CRM software, including maintaining client records, updating deals, tracking communications, and documenting sales activity.
• Strong experience preparing proposals, quotations, reports, business documents, and client-facing correspondence.
• Experience in sales administration, appointment setting, client follow-up, tender support, or account management support is highly regarded.
• Strong email and calendar management skills, with the ability to organise priorities, meetings, correspondence, and follow-up actions.
• Intermediate Microsoft Word and Excel skills, with strong document formatting, reporting, data entry, and spreadsheet capability.
• Strong written and verbal English communication skills, with confidence dealing with customers, managers, internal teams, and external stakeholders.
• Experience handling incoming and outgoing phone calls professionally is highly regarded.
• Strong organisational skills, with the ability to manage multiple tasks, competing priorities, deadlines, and stakeholder requests.
• High attention to detail across documents, CRM records, reports, communications, formatting, and follow-up activity.
• Ability to work under pressure, meet deadlines, and keep tasks moving without close supervision.
• Proactive, reliable, process-driven, and comfortable supporting both executive administration and sales administration tasks.
• Experience using automation tools, integrations, or workflow improvements to streamline administration is advantageous.
• Professional, ethical, and able to maintain confidentiality when handling client, manager, and company information.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Mon - Fri: 9:00am – 6:00pm AEST/AEDT (adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritises stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.