Sales Manager

Accor Hotels; Manila; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading global hospitality company in Manila is seeking a Sales Manager to oversee sales activities and exceed targets. Candidates should have a Diploma in Tourism/Hospitality Management and at least 2 years of relevant experience. Strong communication and leadership skills are essential. The role includes developing business leads, negotiating contracts, and ensuring guest satisfaction. Opportunities for career growth and exclusive benefits are offered.

Benefits

Exclusive benefits for employees

Career growth opportunities

Qualifications

• Minimum of 2 years of experience in a similar capacity with proven track records.
• Excellent reading, writing and oral proficiency in the English language.
• Proficient in using MS Office Suite.

Responsibilities

• Manage sales activities per marketing plan to achieve budget.
• Develop business leads and prepare action plans for market segments.
• Conduct negotiations to maximize sales revenue.

Skills

Leadership

Communication

Customer Service

Detail-oriented

Education

Diploma in Tourism / Hospitality Management

Tools

MS Excel

MS Word

PowerPoint

Job description

Overview

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself; they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in asupportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, Join us and become a Heartist®.

Responsibilities

• Responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.
• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Prepare monthly list of accounts to penetrate for the following month
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare monthly action plan for main market segment
• Perform monthly review account profile on room nights production and average rate
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Upsell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility
• Update Director of Sales & Marketing on market trends and business leads
• Define precise guest requirements and ensure that the guest services offered correspond effectively to their requests
• Provide after-sales service and ensure all guests complaints are efficiently addressed

Qualifications

Knowledge and Experience:

• Diploma in Tourism / Hospitality Management
• Minimum of 2 years of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies:

• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times