Sales Enablement Content Operations Lead

Optum, a UnitedHealth Group Company; Makati; On-site; PHP 700,000 - 900,000; Full time

Job summary

Optum, a UnitedHealth Group Company, in Manila seeks a marketing operations professional to own intake coordination for PBM and pharmacy sales enablement support. You will manage requests from multiple stakeholders, route them, prioritize by business needs, and coordinate with content creators for timely delivery.

The role requires 3+ years in marketing, sales enablement, or content operations, strong PowerPoint and office skills, and excellent organizational discipline to maintain content

Qualifications

• 3+ years in marketing, sales enablement, or content operations.
• Experience managing an intake process or ticketing queue.
• Ability to prioritize high-volume requests based on business need.
• Strong written and verbal communication.
• Detail-oriented with metadata, formatting, versioning, and ownership.

Responsibilities

• Own and maintain documentation of PBM and pharmacy leadership priorities, strategic growth areas, must-win opportunities, campaign priorities, and enablement focus areas to inform request steerage, prioritization, and resource allocation.
• Oversee the ticketing queue for incoming sales enablement requests, monitor status and turnaround expectations, identify risks or bottlenecks, and coordinate with content creators for timely, high-quality delivery of approved materials.
• Manage PBM and pharmacy sales enablement content libraries, including slide libraries, template libraries, self-service assets, and reusable content modules, ensuring materials are easy to find, current, organized, and aligned to approved messaging and brand standards.
• Manage the process for content review, refresh, retirement, replacement, and version control to ensure digital sales enablement materials remain accurate, timely, compliant, and useful.
• Own taxonomy and classification of documents and clients, including source-of-truth guidance on customization requirements and mandatory, strategic, or optional content designations.
• Develop and maintain self-service tools, templates, guidance documents, and user education materials that help sales and growth teams efficiently access and apply approved content.
• Create or adapt sales enablement materials when needed, including custom slides, presentation updates, one-pagers, follow-up materials, training content, and account-specific collateral.
• Identify opportunities to streamline request handling, reduce duplicative work, improve content reuse, increase self-service adoption, and strengthen quality control across PBM and pharmacy sales enablement materials.

Skills

Intake coordination

Content operations

Marketing support

Stakeholder management

Project prioritization

Tools

Microsoft Office Suite

Job description

Optum, a UnitedHealth Group Company, in Manila seeks a marketing operations professional to own intake coordination for PBM and pharmacy sales enablement support. You will manage requests from multiple stakeholders, route them, prioritize by business needs, and coordinate with content creators for timely delivery.

The role requires 3+ years in marketing, sales enablement, or content operations, strong PowerPoint and office skills, and excellent organizational discipline to maintain content