Sales & Customer Relations Specialist

PG Finance; Pasig; On-site; PHP 335,000 - 614,000; Full time

Job summary

PG Finance in Pasig, Philippines, is seeking a full-time Business Development / Sales professional to generate leads for premium pawning services and manage VIP client relationships. You will coordinate appointments, guide clients through loan applications and documentation, and monitor loan accounts, renewals, and schedules, while maintaining accurate records and complying with KYC/AML policies.

The ideal candidate has a bachelor’s degree and 2–3 years in sales or financial services, strong

Qualifications

• Bachelor’s degree in business, Finance, Marketing, or related field.
• 2–3 years’ experience in sales, customer service, or financial services (luxury retail/jewelry preferred).
• Strong communication, documentation, and relationship-building skills.
• Professional, discreet, and client focused.
• Proficiency in MS Office; CRM knowledge is an advantage.

Responsibilities

• Generate leads and promote premium pawning services.
• Build and maintain trusted relationships with VIP clients.
• Coordinate appointments and ensure personalized service.
• Guide clients through loan applications, documentation, and redemption.
• Monitor loan accounts, renewals, and schedules.
• Maintain accurate records and ensure compliance with KYC/AML policies.

Skills

Communication skills

Documentation skills

Relationship-building

Education

Bachelor's degree in business, Finance, Marketing, or related field

Tools

CRM knowledge

Job description

Department: Business Development / Operations

Reports To: Operations & Business Development Manager / President

Employment Status: Full-Time

KEY RESPONSIBILITIES

• Generate leads and promote premium pawning services.
• Build and maintain trusted relationships with VIP clients.
• Coordinate appointments and ensure personalized service.
• Guide clients through loan applications, documentation, and redemption.
• Monitor loan accounts, renewals, and schedules.
• Maintain accurate records and ensure compliance with KYC/AML policies.
  

QUALIFICATIONS

• Bachelor’s degree in business, Finance, Marketing, or related field.
• 2–3 years’ experience in sales, customer service, or financial services (luxury retail/jewelry preferred).
• Strong communication, documentation, and relationship-building skills.
• Professional, discreet, and client focused.
• Proficiency in MS Office; CRM knowledge is an advantage.

salary may vary depending on relevant experience and qualifications.