Sales Clerk / Admin

Metal-Lite Illuminazione Marketing; Manila; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading company in the marketing sector is seeking a Customer Service Representative to handle inquiries, assist clients with product information, and manage customer complaints. The role requires a Bachelor's degree and offers fresh graduates an opportunity to kickstart their careers in a fast-paced environment. Strong communication skills and teamwork are essential.

Qualifications

• Bachelor's degree in office administration or business.
• Previous retail or customer service experience preferred but not required.
• Fresh graduates welcome to apply.

Responsibilities

• Monitor online and call inquiries from potential buyers.
• Assist in locating products and answering questions.
• Handle customer complaints with professionalism.

Skills

Strong communication skills

Interpersonal skills

Multitasking ability

Professionalism

Positive attitude

Teamwork

Education

Bachelor's degree in office administration or business related fields

Tools

Microsoft Office

Social Media Apps

Job description

• Monitor online and call inquiries from potential buyers

• Assist in locating products, answering questions about merchandise, and providing recommendations

• Handling customer complaints and/or concerns with patience and professionalism

• Monitor inventory levels and assist in local procurement if needed

• Track receipts of clients and inform the accounting department

• Stay informed about product features, specifications, and availability

• Assist in booking online deliveries of ordered item/s

Qualifications

• Bachelor's degree in office administration, business and the related fields.

• Previous retail or customer service experience is a plus but not required. (Fresh graduates are welcome to apply!)

• Strong communication and interpersonal skills and professionalism in handling customers

• Ability to multitask and work in a fast-paced environment

• Able to work with a team and has a positive, friendly attitude

• With good to excellent computer skills (Microsoft Office, Social Media Apps etc.)